Test Automation Senior Qa

HUONG HEIN, PMP-ACP

Fargo, ND *********@*****.*** +1-218-***-**** LinkedIn

Senior QA Automation Manager

Automation QA Leader with 17 years of software development expertise and 10 years in QA leadership roles, driving impactful quality initiatives and test automation strategies. Known for aligning QA with business objectives, mentoring technical teams, and implementing innovative solutions that enhance efficiency, scalability, and product quality.

Core Competencies & Technical Expertise

Automation Expertise: Selenium, Appium, Playwright, RestSharp, Rest Assured, JMeter, Robot Framework, XUnit, TestNG, Cucumber, TypeScript, Java, C#, Python.

Cloud & CI/CD: Azure Services (Blob Storage, Synapse SQL, IoT), AWS EC2, Google Cloud, Jenkins, GitHub Actions, Azure DevOps, Browser Stack.

Test Methodologies: Unit, Integration, System, Regression, Performance, Accessibility, Usability, Sanity Testing.

Leadership & Strategy: Recruiting, coaching, mentoring, performance management, defining KPIs, and driving QA culture.

Agile Practices: Scrum, Kanban, Test Plans, Test Cases, QA Metrics, Jira, Git.

Domain Expertise: Hands-on QA experience in banking, finance, e-commerce, ERP, and cloud-based platforms.

Career Highlights

Transformative Test Automation: Designed and implemented scalable automation frameworks for 10+ projects across ERP (Mincom), E-commerce (Anki, Leapfrog, Digi-Key), and Banking & Finance (Symphony, RamQuest). Led automation initiatives for Mirion’s cloud-based platform, spanning backend, frontend, microservices, and SaaS applications.

Innovation in QA Processes: Spearheaded shift-left and shift-right strategies, improving quality metrics such as: test coverage, automation coverage, defect density, accuracy and stability of scripts across frontend and backend systems.

Collaborative Leadership: Defined skill development paths for engineers, established role expectations, and championed innovative QA solutions aligned with business objectives.

Experience

Mirion Technologies: A global leader in radiation detection and measurement solutions for medical, nuclear, and defense industries.

Quality & Test Manager Jun 2024 – Present

Automation Strategy: Architected and implemented scalable hybrid and data-driven automation frameworks for two key projects: a cloud-based data platform and a predictive maintenance system. Leveraged RestSharp for BE and Playwright with TypeScript for FE, utilizing patterns like POM, factory, singleton, and strategy. Achieved 85% automation coverage, reducing manual testing efforts by 60%.

Shift-Left QA Strategy: Implemented shift-left strategies, integrate automation early in the development lifecycle, improve early defect detection by 40%. Fostered a culture of continuous improvement and optimize processes to enhance efficiency and product stability.

CI/CD Integration: Implemented an E2E automation workflow by integrating frameworks with TMS/TestRail and leveraging APIs for frontend setup and teardown, reducing execution time. Seamlessly integrated with CI/CD pipelines using Azure Cloud and GitHub Actions, streamlining the deployment workflow by 30%.

Cross-Functional Collaboration: Mentored QA engineers and collaborated with product managers, development teams, and operations to ensure seamless QA process integration, aligning quality objectives with organizational goals.

FPT Software, US: a global provider of technology and IT services, with 28000+ employees, revenue ~$1.6B 2023

Senior QA Manager 2020–May 2024

Team Leadership: Led QA teams of 12-25 members for enterprise clients, delivering comprehensive frontend and backend testing solutions.

Automation Excellence: Enhanced test automation frameworks using tools like Robot Framework, Selenium, and Rest Assured, achieving 100% test coverage and 70% automation stability.

Efficiency Optimization: Designed and implemented regression testing strategies, reducing manual testing efforts by 50% and accelerating product delivery timelines by 30-50%.

Mentorship and Growth: Mentored QA engineers in mobile, backend, and performance testing, fostering a collaborative and growth-oriented team environment.

FPT Software, VietNam

Senior QA Manager 2018–2019

Recruited, expanded the QA team from 12 to 42 members and led them to implement wide-ranging QA solutions for desktop, mobile, API (Postman), automation with Robot Framework, and performance testing (JMeter) for the Symphony product in Scrum and Kanban model.

Implemented automation strategies for 5,000 regression tests, integrated PR builder, and CI/CD with Jenkins pipelines, reducing delays in integration and deployment. This approach strengthened collaboration across QA, DevOps, and development teams, enabling early detection and resolution of feature bugs during sprints.

Developed load tests with JMeter for high-profile clients like JPMorgan, Citibank, and Wells Fargo, customizing scenarios to identify bottlenecks and thresholds to improve scalability and adaptability.

Achieved 100% testing coverage and a 50% reduction in manual efforts, increased testing rounds, and detected 50% of feature bugs during sprints, cutting QA costs by 30%. This led to improved quality, zero production bugs, and contributed to reducing time-to-market from 3 to 1 month."

Adapt QA strategies by implementing combined testing across various versions of the Backend (BE) and Frontend (FE) as Symphony migrates from a monolithic architecture to microservices.

LogiGear, VietNam: a software testing and development services firm with 300+ employees, revenue $13M 2022

QA Leader – QA Manager 2011–2018

Progressed from Senior QA to QA Leader, then Manager at LogiGear, managing teams of up to 50+ members, for clients like EBSCO, Market Force, Anki, Leapfrog.

●Ran multiple QA projects encompassing manual and automation, earning Employee of the Year award in 2013 and Outstanding Leadership award in 2017.

●Led the Anki team, overseeing comprehensive testing for 2 AI gaming projects and an e-commerce site in both manual and automation; Grew the team from 3 to 24 members.

●Managed the Leapfrog team's educational gaming and firmware testing. This was a seasonal project that peaked at approximately 50 members annually.

●Conducted training in software testing fundamentals, bug report writing, presentation skills, and automation with Selenium annually.

Enclave, Vietnam: Developer – QA Engineer 2008–2011

Education

●BS degree in Computer Science, Danang University of Technology, Vietnam

●BS degree in Business Management, Da Nang Economic University, Vietnam

●ACCP 2005, Aptech Certified Computer Professional, granted by Aptech, India

Certifications

●PMP – Project Management Professional, 2021

●ACP – Agile Certified Practitioner, 2022

●Microsoft – Certified Azure AI Fundamentals, 2024

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