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Legal Assistant Customer Service

Location:
Washington, DC
Posted:
August 15, 2025

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Resume:

Latasha Coleman

**** ********** *****, ***********, ** ~*****************@*****.***

945-***-****

PROFILE SUMMARY: Detail oriented and accomplished candidate with over 15 years of experience in legal and administrative duties to include internal/external customer service and use of legal/administrative resources to successfully meet the organization goals, as well as the ability to manage large projects and work independently or with others completing quality work.

EDUCATION

Bachelor of Science Criminal Justice and Corrections University of Alabama Birmingham, Birmingham, AL

SELECTED SKILLS SUMMARY

Proficient in MS Office, Word, Excel, PowerPoint, Worldox, Aderant, Juris, Xera, Salesforce, Summation, Pacer, AlaCourt, File-Runner, iManage, Dropbox, Box, ShareFile WORK EXPERIENCE

Senior Paralegal

MacDonald Devin Madden Kenefick & Harris, Dallas, TX 12/2024- 06/2025

Drafting, proofreading and editing legal correspondence, communicating with attorneys, court officials and clients, prepared initial draft of pleadings such as written discovery, deposition notices, subpoenas and trial subpoenas both state and federal cases, general administrative support includes scheduling meetings, scanning, printing, emailing, mailing; ownership of tasks and case management (seeing tasks through to completion, following up when necessary, being proactive with managing/identifying deadlines and tasks); drafting of production logs, paid and incurred charts, summary of medical records, analyzed various records for hearings, depositions, mediations and trials. Legal Assistant/Senior Paralegal

Jonathan D.F. Nelson, PC, Dallas, TX 02/2023-05/2024

Drafting, proofreading and editing legal correspondence, communicating with attorneys, court officials and clients, calendaring and ensuring that attorneys know of upcoming deadlines, creating monthly expense reimbursements; maintaining files, filing (state and federal) prepared initial draft of pleadings such as written discovery, deposition notices, subpoenas and trial subpoenas both state and federal cases, analyzed various records for hearings, depositions, mediations and trials and monthly client billing. Legal Assistant/Senior Paralegal

Thomas J. Henry Law, PLLC, Irving, Texas 10/2021-12/2022

Maintained cases organization by establishing files, monitored and updated calendars, prepared and filing discovery requests/responses and various pleadings; scheduled and prepared for depositions; analyzed medical, employment, tax and other personal records; and assisted attorneys for mediation and full trial. Census Field Supervisor/Recruiter Assistant

U.S. Department of Commerce, Birmingham, AL 07/2019-09/2020

Provided administrative support to field staff; process and reviewed time entries for payroll; answered multi telephone lines queries regarding the U.S. Census; evaluated, observed and reviewed assignments of field staff; managed 30 employees’ daily activities of assigned work; and attended weekly meetings with Census Field Manager and other Supervisors.

Paralegal

Ely and Isenberg, LLC, Birmingham, AL 02/2018-02/2019

Provided legal support to attorneys who provided insurance opinions to insurance companies; reviewed insurance policies and claims; scheduled client communications; analyzed medical records for hearings, EUOs and depositions; and prepared initials draft pleadings such as deposition notices, written discovery and subpoenas.

Office Manager

JCCEO, Birmingham, AL 10/2017-02/2018

Kept a wide variety of reports, documents, and correspondence of a confidential and non- confidential nature (e.g., letters, memorandums charts, operational procedures) Documenting activities, providing written references, and/or conveying information, monitored a wide variety of manual and electronic documents, files, and records e.g., student registration data, student health forms, master calendar, employee records, financial records, reports) Providing up-to-date information, compiled data from a variety of sources(e.g., time sheets, budget reports, specialized reports, and personnel records) for the purpose of processing data in compliance with financial, legal and/or administrative requirements. Legal Assistant/Paralegal

Denton and Sirote Birmingham, AL 09/2011-02/2017

Kept cases organized by establishing, organizing, and maintaining files, monitored and updated calendars. keyed information into various file databases and case management software; prepared and filed discovery requests/responses and various pleadings; developed timelines and trial exhibits, scheduled; prepared and file discovery requests/responses and various pleadings; Schedule and prepare for depositions; analyzed medical, employment, tax and other personal records; and Assist attorneys for mediation and full trial. REFERENCE AVAILABLE UPON REQUEST



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