Project Manager Service Delivery

MOHAMMADREZA AMIRI

California, USA, +1-415-***-****

*.*.*******@*****.*** www.linkedin.com/in/mohammad-reza-amiri-0817182a Professional Summary

Results-driven Telecommunications Project Manager with over 10 years of experience in engineering and management to align projects with organizational goals and deliver exceptional results. Skilled in managing complex RAN optimization projects over UMTS/LTE/5G networks, including macro, micro, and IBS sites with Ericsson and Nokia technologies. Proven expertise in sales and service delivery, network development, and modernization of radio access, BSS/OSS systems, and 5G/LTE private networks. Adept at utilizing AI-powered and cybersecurity-based approaches to enhance project outcomes. Demonstrated success in vendor and stakeholder management, contributing to vendor selection, procurement, and sourcing through quantitative, data-driven decision-making. Strong focus on optimizing network management processes, including SLA, performance, change, configuration, incident, and capacity management. EƯective communicator with a talent for engaging customers at all levels and providing strategic solutions to improve OPEX and CAPEX. Proficient in establishing and analyzing KPIs, conducting feasibility and gap analyses, and developing eƯective operational

Professional Experience

Multi-Vendor Optimization Project Manager, AEC, 2018-2025

Leading RAN optimization projects across UMTS/LTE/5G networks, including macro, micro, and IBS sites, utilizing Ericsson and Nokia technologies.

Managing scope, schedule, cost, and risk based on PMP standards and best practices, leveraging Ericsson’s risk management tools and methodologies.

Developing and leading multi-cultural, cross-functional teams in a hybrid work environment.

Contributing to vendor selection and management in collaboration with procurement and sourcing teams, ensuring alignment with defined criteria and WLAs.

Establishing, optimizing, and automating network management processes, including SLA management, performance monitoring, change control, configuration management, incident response, and capacity planning, using data-driven decision-making approaches.

Conducting due diligence on RFPs, providing senior management with feasibility studies, gap analyses, and operational strategies to meet contractual obligations eƯectively.

Managing stakeholders through timely, tailored reporting and engagement sessions, following the Interest-Impact model.

Delivering strategic solutions and workarounds to address high-level customer inquiries, optimizing OPEX and CAPEX by re-planning network resources based on traƯic patterns, user dynamics, and business objectives.

Mobile Radio Network Project Manager Ericsson 2014-2018

Successfully managed the radio planning/optimization part of an expansion/modernization rollout project (2G/3G/LTE) including 620 sites

Managed cross-functional teams up to 25 people in addition to various suppliers

Managed operational processes (establishing, putting in place and optimization/automation)

Monitored project progress and provided regular status reports to senior management

Managed project schedule, budget, HR, risks and issues based on business objectives and requirements

Mobile Network OSS/BSS Customer Project Manager Ericsson 2011-2014

Successfully managed multiple projects simultaneously with budgets ranging from small/complex to Big/Complex including OSS/BSS expansion and upgrade projects with sophisticated solutions

Managed cross-functional teams of up to 20 people.

Developed project plans and schedules using Microsoft Project.

Monitored project progress and provided regular status reports to senior management.

Managed project schedule, budget, HR, risks and issues based on business objectives and requirements

Mobile Network Radio Access Design and Optimization Engineer/Leader/Project Lead Ericsson 2006-2011

Engineered and led cross-functional teams of up to 25 people.

Managed radio optimization for over 15 BSCs, conducting audit operations on core, access transmission, and charging systems, with comprehensive reporting and recommendations.

Monitored project progress, provided regular status reports to senior management, and managed project risks and issues.

Contributed to the design and optimization (2G/3G) of three operators' mobile networks as an RND engineer.

Executed projects in various formats, including new network deployments, network expansion/modernization, and pure optimization initiatives EDUCATION AND CERTIFICATIONS

Master of science in Electrical Engineering and Telecommunication

Project Management Professional (PMP)

ITILv4 Certified

Ericsson 5G Fundamentals and 5G Radio Network Planning

PROPS, Ericsson project management best practice for managing customer projects

AI/ML and GenAI foundation for project managers

Certified Information Security Management (CISM)

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