Project Manager

Erik Pitts, Administrative Management

Powder Springs, GA, 30127, +1-850-***-****, *********@*****.***, https://www.linkedin.com/in/erik- pitts-b87b6829

SUMMARY Detail-oriented professional with extensive administrative experience supporting various industries, including education and military. Proven ability to coordinate complex schedules, manage communications, and facilitate departmental functions effectively, ensuring organizational success. Skilled in handling confidential information with discretion, preparing comprehensive reports and presentations, and organizing logistics for events. Demonstrated expertise in Microsoft Office Suite and Google Workspace, coupled with strong written and verbal communication abilities to liaise with diverse stakeholders. Committed to maintaining productivity and efficiency in fast-paced environments, with a solid background in project management and team collaboration.

WORK EXPERIENCE

02/2023 – Present Project Manager, Envirospark Energy Solutions Atlanta, GA Coordinated 20+ projects simultaneously, ensuring all deadlines were met Tracked project progress, identified risks and applied proactive solutions Facilitated training sessions to boost skills for team members as required 01/2021 – 02/2023 Customer Service Representative, ClassOne Equipment Atlanta, GA Processed $810,000 in quarterly sales orders for equipment and services Collaborated with cross-functional teams to quickly solve customer issues Maintained detailed customer CRM records for future reference & analysis 07/2018 – 08/2020 Owner, Snapology of Powder Springs Powder Springs, GA Delivered Lego®-based STEM courses for after-school programs & camps Balanced payroll, inventory, and curriculum while managing daily operation Led classes of 20 students, sustained direct contact with parents & schools 11/2016 – 05/2018 Purchasing / Sales Support, ClassOne Equipment Atlanta, GA Served as administrative focal point for semiconductor customers globally Executed $160,000 in monthly purchase orders across 190 parts suppliers Improved customer satisfaction by promptly addressing issues & inquiries 11/2015 – 11/2016 Project Supervisor, Stratosphere Quality Atlanta, GA Created SOPs for quality inspections, ensuring consistency across shifts Led teams of 2-10 workers, guaranteeing all corporate benchmarks met Developed training modules for new hires to standardize quality outcomes 04/2011 – 04/2015 Resource Manager, US Air Force Pensacola Naval Air Station, FL Directed multiple resource programs at a military technical training center Oversaw a 4-year $2.1 million budget, supplying tools for 4,600 students Edited 600-page distance learning course for 1,500 trainees Air Force-wide Delivered 100 hours of orientation training to 320 junior military members 05/2006 – 03/2011 Superintendent, US Air Force Hurlburt Field, FL Led 70 civilian and military specialists across four industrial departments Supervised inspection and repair processes for a fleet of 79 critical aircraft Executed administrative functions for work centers from 6 to 60 employees Provided performance evaluations & mentorship for mid-level supervisors 05/2003 – 04/2006 Supervisor, US Air Force Eielson Air Force Base, AK Directed an 11-person lab, sustaining daily flight operations for 22 aircraft Monitored safety, training, tools & schedules to facilitate production goals Oversaw maintenance, repair and safety projects for a 15,000 sq ft facility EDUCATION

2009 – 2011 Ashford University

Bachelor's, Social Science

Clinton, IA

2007 – 2009 Northwest Florida State College

AA, General Studies

Fort Walton Beach, FL

2007 – 2008 Northwest Florida State College

AAS, Industrial Management Technology

Fort Walton Beach, FL

SKILLS Administrative Experience Project Management Military Experience Organizational Skills

Microsoft Office Suite Google Workspace

Employee Evaluation Public Speaking Skills

Communication Customer Service

Professional Development Project Coordination

Interpersonal Skills Time Management

Project Documentation Prioritization

Budgeting Administrative Support

Typing Calendar Management

Confidentiality Proofreading

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