Customer Service Retail Sales
Resume:
Details
Address
Anna, TX. *****
United States
Phone
***********@*****.***
Skills
Team Leadership
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Customer Service
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Inventory Management
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Retail Sales
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Recruiting & Hiring
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New Hire Training
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Staff Scheduling
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Loss Prevention
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Sales Forecasting & Reporting
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Conflict Resolution
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Chayapa Soomro
Profile
Dedicated, results-focused professional with more than seven years of experience in
fast-paced retail environments. Adept at supervision staff across all departments and
collaborating with senior management to oversee day-to-day operations. Proven history
of enhancing operational efficiency, customer satisfaction, and revenue growth. Thorough
knowledge of merchandising, inventory control, and loss management best practices.
Employment History
Cashier/Stocker at Vapor World, Vapor World Store
Aug 2023 — Feb 2024 Arlington, TX.
Implemented strategies that increased store sales by 10% year-over-year.
Supervised team of 30+ employees, promoting a collaborative and efficient work
environment.
Assisted store manager in overseeing day-to-day operations, staff management, and
inventory & stocking.
Created weekly schedules based on sales forecasts and prior-year results to ensure
appropriate coverage.
Interviewed, onboarded, and trained new teams members on products, workflow, and
service standards.
Cashier/Stocker, Lotus Department Store
Jan 2012 — Dec 2017 Bangkok, Thailand
© Consistently maintained high levels of customer satisfaction by providing excellent
service.
* Accurately processed cash and credit transactions, balanced cash drawers daily, and
resolved discrepancies.
* Effectively organized and maintained inventory, reducing overstock issues and
increasing product turnover.
Education
Phranakhon Rajabhat University, Bachelor of Business Administration
Jun 2003 — Nov 2005 Bangkok, Thailand
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