Customer Service Representative
Resume:
NOREEN KEELING- BEASE
New Milford, NJ *****
***************@*****.***
SUMMARY
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. SKILLS
• Customer service
• Employee training
• Complaint resolution
• Product knowledge
• Health regulations
• Customer relationship management
• Process improvement
• Time management
• Data entry
• Team collaboration
• Problem solving
EXPERIENCE
SHOP RITE FOOD MARKET
Rochelle Park, NJ
Customer Service Representative 01/2024 to 04/2025
• Resolved customer complaints promptly while ensuring a professional demeanor.
• Trained new employees on food safety protocols and customer service best practices.
• Maintained cleanliness of deli area and equipment to comply with health regulations.
• Rotated products on shelves to guarantee freshness and quality.
• Adhered to food handling and sanitation standards diligently. HOME DEPOT
Lodi, NJ
Customer Service Representative 08/2023 to 12/2024
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Developed positive relationships with customers through friendly interactions.
• Provided accurate information about products and services to customers.
• Identified areas of improvement in customer service processes and suggested changes accordingly.
• Identified opportunities for upselling additional products or services based on customer needs. EDUCATION AND TRAINING
BACHELOR OF ARTS
Eastwick College, Hackensack, NJ
HIGH SCHOOL DIPLOMA
Hackensack High School, Hackensack, NJ
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