Customer Service Representative
Resume:
Tasha-Kay Francis
Waterford P.O.,
Portmore, St. Catherine,
Jamaica
*****************@*****.***
Objective
Seeking a position to utilize my exceptional skills, attention to detail, and ability to remain calm under pressure to ensure the highest quality of customer service.
Work Experience
Support Services Group
September 2023- February 2024
Customer Service Representative
- Handled customer interactions and provided outstanding service to meet customer needs.
Edge Marketing
March 2020-February 2021
Product Demonstrator
- Engaged with customers to educate them about various products and their preparation.
McKenzie’s Funeral Services and Supplies
June 2018- Present (Part Time)
Supervisor
- Deliver exceptional customer service and collect necessary information for business operations.
- Collect payment for services.
Wisecare LLC
April 7, 2025 - August 21,2025
Caregiver/Medical Assistant
- Food preparation depending on diets
- Pass medications
- Clean the house
- Help with showers
- Schedule Appointments
Summary of Qualifications
- Home Economics Management - Grade III
- City & Guilds English Stage II - Merit & Distinction
- City & Guilds Maths Stage III - Merit
- Food & Nutrition - Grade III
- Communication Essentials - Certification
-Tourism Training - Certification
-Orientation & Safety - Certification
-Adult First Aid & CPR - Certification
-Core Basic Training - Certification
- Nurse Delegation Core - Certification
- Mental Health Speciality Training - Certification
-Dementia Speciality Training - Certification
Skills
- Customer Service
- Communication
- Problem Solving
- Active Listening
Education
Medtask Delegation Services
January 2025 - April 2025
Portmore Heart Academy
2021 - 2022
Bridgeport High
2010 - 2015
Naggo Head Primary
2004 - 2010
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