Customer Service Antonio Texas

Ruben Leal 830-***-****

**** ********* ***, *** ******* Texas 78254 *****.******@*****.***

Accomplishments:

Seeking a position that will highlight and further contribute to my leadership, communication, customer service and labor experience. In doing so, would like to utilize over 10 years multi-tasking, prioritizing for efficiency, organizational, and proven leadership experience contribute to a company’s mission and goals. Professional Experience:

Txdot CSR

Assisted customers with toll billings, ordering toll devices, making updates and or changes to customers toll accounts. Provided customers information on how Toll operations work in Texas and surrounding areas. 2019- 2025

Sygma Selector 2014-2018

Applied organizational and time management skills to effectively produce and select orders accurately and efficiently. Demonstrated leadership while facilitating new hire training explaining regulations and job demands. Verify and confirm work orders for accuracy and managed weekly metric goals to meet expectations. Loyal Leal Franchise Owner 2010- Present

Managed and maintained cleaning accounts providing best in class customer service to clients. Interviewed and trained employees to prioritize clients needs and deliver exceptional services. Maintained business finances and track and record monthly, to yearly earnings. Consistently met with clients to pulse satisfaction and work toward improved services. Quick Tile Selector/Loader/Unloading 2008-2013

Created daily routine to compete with efficiency and productive demand for faster and improved productions speed. Assisted with loading and unloading of trucks to ensure daily productions goals were met or exceeded. Aided with training and new hire on boarding process explaining and verifying new hires were ready for high paced environment.

H-E-B Grocery Stocker 2006-2008

Repeated daily task of uploading merchandise and stacking it in orderly manner. Worked as a team player assisting when needed with overflow and additional help needed. Maintained availability to be called in to assist as well as stayed extra when needed for added assistance. Established exemplary customer service skills to assist shoppers with their needs. Education:

Seguin High School Graduate 2006