Pharmacy Technician Customer Service
Resume:
GJ
GENEVA JOHNSON
DENTAL ASSISTANT/PHARMACY TECHNICIAN/DAYCARE PROVIDER
JUNCTION CITY, OR 97448
OBJECTIVE
EXPERIENCE
Highly motivated and detail-oriented professional with a proven track record in pharmacy technician roles, seeking a new career opportunity to leverage my diverse skill set and transition into a challenging and rewarding position. Committed to delivering exceptional customer service, maintaining accuracy in data entry and insurance billing, and ensuring efficient pharmacy operations. Eager to apply my strong work ethic, organizational abilities, and adaptability to excel in a new career path where I can contribute value and continue to grow professionally.
REGISTERED CHILDCARE PROVIDER • NOV 2021 • PRESENT
Effectively supervised children ranging from infancy to 12 years old, prioritizing their safety and well-being.
Prepared and served nutritious meals, accommodating dietary restrictions and preferences.
Maintained a clean and sanitized environment, adhering to strict hygiene standards.
Developed and implemented engaging daily schedules, promoting cognitive, social, and physical development.
PHARMACY TECHNICIAN • FRED MEYER • JUNE 2011 • AUGUST 2019
Accurate data entry of prescription and patient information.
Proficient in insurance billing and reimbursement processes.
Skilled in operating cash registers and processing transactions.
Expertise in dispensing medications and maintaining inventory.
Excellent customer service and communication skills.
Strong attention to detail in post-fill audits and quality assurance.
Efficiently stocked and managed pharmacy inventory.
SKILLS
EDUCATION
Excellent communication and interpersonal skills
Extensive knowledge of childcare best practices and safety protocols
Strong organizational and multitasking abilities
Proficient in providing high-quality care to children
Effective problem-solving skills
Detail-oriented with a focus on accuracy and adherence to regulations
Excellent customer service skills
Proficient in leveraging technology for record-keeping and communication
Adaptability and flexibility in childcare and pharmacy environments
Strong work ethic and professionalism
ASSOCIATE DEGREE IN GENERAL EDUCATION
CERTIFICATE IN PHARMACY TECHNICIAN • JUNE 2011 • LINTON BENTON COMMUNITY COLLEGE
CERTIFICATE IN DENTAL ASSISTANT • JUNE 2006 • LINTON BENTON COMMUNITY COLLEGE
LEADERSHIP EXPERIENCE
Registered Childcare Provider:
Supervised and led a team of childcare professionals, providing guidance, support, and mentorship.
Developed and implemented daily schedules, activities, and routines for children, fostering their growth and development.
Effectively communicated with parents and guardians, building strong relationships based on trust and collaboration.
Demonstrated strong decision-making skills in handling emergencies, conflicts, and challenging situations.
Pharmacy Technician:
Assumed leadership responsibilities by training and mentoring new pharmacy technicians, ensuring their smooth integration into the team.
Collaborated with pharmacists and healthcare professionals, playing a key role in coordinating medication dispensing and patient care.
Assisted in the management of pharmacy operations, including inventory control, workflow optimization, and quality assurance.
Demonstrated leadership in providing exceptional customer service, resolving issues, and ensuring a positive pharmacy experience for patients.
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