Business Development Assistant Manager

M. ZAIN BABAR

Assistant Manager sales

E +92-305******* *****************@*******.***

q https://www.linkedin.com/in/zain-baber-55b1a9161 EXPERIENCE

e lahore

SUMMARY

Business Development O cer Present

Union Developers Pvt Ltd Lahore

Mission ofUniondeveloper'sistosetnewtrendsofbuildingmodernsophisticatedcommunitiesandsocietiestodeliverabetterlivingexperience

•Monitor thesalesindustrytoidentifychangesinmarkettrendsandadjustaccordingly

•Establish salesobjectivesandoverseethedesignationofsalesInventorytosalesteams

•Communicatewithclientstoidentifytheirproductrequirementsandfacilitate.

•Ensuring that all salesadministrationandcustomerserviceactivitiesrunsmoothly.

•Providing after-salesservicestoourclients.SubmittingFiles, Account Statements,

• Cultivating solid relationshipswithmajorcustomerstoensureacontinuousflowofsalesrevenue.

•ROI and DataAnalysis.

•LeadConversion.

•SalesPitchesGPresentations

• TactfulCommunication.Campaigns.

•LeadQualification.

•Relationship Building.

Business Sales O cer 2019

Al Raddadi (KSA Madina) KSA

Electronics accessoriesGComputeraccessoriesdealershipwellknowninmedinasharef

• Performcost-benefit analysis forprospectivecustomersandadviseonappropriatepurchaseoptions.

•Interaction with Clients fulfills their requirements.

•Maintaining Records.

• Maintain positivebusinessandcustomerrelationshipsinanefforttoextendcustomerValue. Application Analyst: 2017 - 2018

CURE-MD lahore

CureMD isanawardwinningproviderofEHR,PracticeManagement,Patient PortalandMedicalBillingServices

•Analysisanddiagnosisofapplicationerrors.

•Problem resolution in both thelongandshortterm.

•Investigating and diagnosing systemfaultsanderrors.

• Definesapplicationproblemsbyconferringwithclients,andevaluating procedures and processes.

•Develops solutionsbypreparingandevaluatingalternativeworkflowsolutions.

• Controlssolutionsbyestablishingspecifications,and coordinatingproduction with programmers.

•Validates resultsbytestingtheprogram

Customer Support Executive: 2015 - 2017

Trg, Ibex Global Lahore

TRGCustomerSolutionsprovidestelemarketing,customer care, and technical supportservicestoFORTUNE500companiesinthefinancialservices,insurance, pharmaceutical, telecommunications, and utility industries, among others.

• TRG Ibex global ascustomersupportexecutiveinCareemtheIT-based Transportation network.

• Working in different departmentsoutbound,inbound, EmailCorrespondence,GCC (GlobalCaptainConnect).

• Through Career portals, Zendesk, careemsolutions,LetsClapasaHelpfulRepresentative.

•Keeping recordsofcustomerinteractions.

•Processorders,forms, and applications.

•Complaints, and comments, aswellasactionstaken.

•Follow up to ensure that appropriateactionsweretakenon-request. PassionatebusinessdevelopmentOfficerwithdiversified4yearsofexperiencecurrentlydoingajobinawell-known company in Pakistan. Themulti-cultural team, communities, and housing societies, specialising in verticalprojects,Researching competitors' products, pricing, payment plans, portfolios, and product success to determinecustomerpreferences.Key account businessmanagement,teamplayerleadership,teamcounselling,and moral building forachievinggoals and

targetsontimearethemajorareasofmyexpertise.

LANGUAGES

English Native

Urdu Native

Arabic Advanced

Pashto Advanced

SKILLS

Cisco CCNA CCNPDisasterRecoveryMS-Office

Communication SkillsCustomerCare.MicrosoftOfficeNetworkingBusinessDevelopmentBitrix-14 Out lookGoogleScholars

TRAINING / COURSES

MS OFFICE2017 (MOS) 2017-

Credential # ID P2LMRC- 17/66075/67008

The Art Of Sales- Fundamentals Of Selling- Certified By IbexGlobal Pvt Ltd. Cisco Certified NetworkingAssociation- USA Cisco NetworkingAcademy Zendesk Support Portal . Trg IbexGlobal

CCNP- Corvid Systems Pvt Ltd

EXPERIENCE

Technical Support Representative 2012 - 2014

Wateen Telecom Lahore

Wateen Telecom is formed under theauspicesoftheAbuDhabiGroup;oneoftheleadingbusiness corporations in theMiddleEastandoneofthebiggestforeigninvestorsinPakistan

•Coordinateandmanagetechnicalsupportissues.

•Managecomplaintsthroughtheservicesdesksystemforendusers.

•Providing FCRfirst-call resolutions.

•Working asafrontdeskofficer.

•Troubleshoot and resolvetechnical issues.

•Technical Assistancewithpropercustomersatisfaction. NetworkingAdministrator 2017

National Telecommunication Lahore

NTC is theofficialTelecom/ICTserviceprovidertothegovernmentofPakistan.Weprovidecutting- edgecalling,broadband, DataCenterservices,web hosting, ISDN, and radio wireless networking facilities to thestateofficesandtheirconstituentunits

• NTC NationalTelecommunication6Monthsworkexperienceasaninterneeinfour departmentsDatabase,PhoneTransmission,Routing, and switching. EDUCATION

BACHELOR'S OF COMPUTER SCIENCE 01/2018

VIRTUALUNIVERSITY LAHORE

BECHAOLAR OF ARTS 01/2012

UNIVERSITY OF BALOCHISTAN

INTERMEDIATEPRE-ENGINEERING 01/2010

PEARL INSTITUTE OF INFORMATION TECHNOLOGY, QUETTA

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