Contact information
**** ******** ***, ********, **, 91770 ***********@*****.*** 626-***-****
Professional summary
Data Entry Clerk with over 10 years of extensive expertise in document processing and data accuracy, proficient in RAILS, NETSUITE, and QuickBooks. Utilizes an analytical approach to resolve discrepancies and enhance operational flow, ensuring precise and timely case processing. Committed to leveraging skills in digital marketing and SEO to optimize data management and processing efficiency. Employment history
Clerk NC (Temporary)
L.A. County Election Center — Oct 2024 - Nov 2024
Data Entry Clerk
United States Citizenship and Immigration Services (USCIS) (Sciolex Corporation) — Oct 2022 - Jan 2024 Data Entry Clerk
United States Citizenship and Immigration Services (USCIS) (FSA) — May 2022 - Oct 2022 File Clerk
United States Citizenship and Immigration Services (USCIS) (FSA) — Jun 2021 - May 2022 Data Entry Clerk
Rubber-Cal — Sep 2018 - Mar 2019
Processed mail-in ballots, ensuring precise handling and timely distribution. Contributed to ballot extraction, streamlining election procedures. Enhanced mail team operations, reducing processing time and improving efficiency. Managed vote-by-mail extraction, ballot retrieval, and incoming mail processing for the 2024 election, ensuring accurate and timely handling of voter materials.
Enhance data accuracy by resolving discrepancies, and improving operational flow. For seamless processing, manage file creation and retirement with CSI2, ELIS, and PCQS. Oversee missing files and reports, ensuring timely and precise case processing. Leveraged PCQS access to create physical files for MSC cases, implementing novel approaches to improve data organization and retrieval.
Streamline data management processes using CSI2, ELIS, and PCQS systems, enhancing operational efficiency and case processing accuracy.
Enhance data accuracy by resolving discrepancies, and improving operational flow. For seamless processing, manage file creation and retirement with CSI2, ELIS, and PCQS. Oversee missing files and reports, ensuring timely and precise case processing. Leveraged PCQS access to create physical files for MSC cases, implementing novel approaches to improve data organization and retrieval.
Streamline data management processes using CSI2, ELIS, and PCQS systems, enhancing operational efficiency and case processing accuracy..
Organize and merge files for USCIS, enhancing file accessibility and accuracy. Conduct NRC shelving audits, ensuring precise location tracking and reducing errors. Efficiently sort files for officers, improving retrieval time and workflow efficiency. Pull and process tickets, facilitating timely request handling and document dispatch. Managed inventory using NETSUITE, ensuring accurate data entry and streamlined operations. Coordinated with shipping companies to optimize freight costs and improve delivery efficiency. Updated Amazon vendor fulfillment processes, enhancing customer satisfaction and order accuracy. Assisted in warehouse operations, utilizing UPS and FedEx for timely product dispatch. Huy Thanh Phan
Data Entry Clerk
Recruiter
American Income Life Insurance Company — Aug 2018 - Sep 2018 Data Entry/Temp Worker
Robert Half — Jan 2017 - Apr 2018
Assembly line
American International Industries — Jul 2016 - Aug 2016 Education
Associate Degree in Business Administration
Rio Hondo College — Jun 2013 - Dec 2016
Courses
Attract and Engage Customers with Digital Marketing Coursera
Foundations of Digital Marketing and E-commerce
Coursera
Marketing & E-commerce Professional Certificate
Coursera
Think Outside the Inbox Email Marketing
Coursera
Skills
CIS2 ELIS
RAILS UPS
NETSUITE QuickBooks
Amazon Fulfillment Microsoft Office
Document Processing Data Accuracy
Data Review Cavan
Digital Marketing SEM
SEO Digital Advertising
Additional information
Volunteer Experience
• I created a spreadsheet using Excel to help keep track of what boxes have or may have been shipped out for my father's friend's company.
• At the Pasadena Convention Center for USCIS, my job was to direct people to the rooms where they could receive their US citizenship.
Schedule client meetings and interviews, fostering strong candidate connections. Utilize communication skills to optimize appointment setting and interview scheduling. Managed data entry with precision, boosting efficiency and accuracy. Streamlined office file organization, enhancing workflow and access. Executed warehouse tasks, improving operational efficiency. Ensured packaging quality through meticulous attention to detail, enhancing product reliability. Improved packaging processes, leading to noticeable efficiency gains in assembly line operations. Applied keen observational skills to maintain high standards, reducing errors in final products.