Brehona Thomas
Aurora, CO *****
*************@*****.***
Dedicated Customer Service Representative with experience in sales, customer service, and Human Resource. Process motivated to maintain high customer satisfaction and contribute to company success.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Denver Rescue Mission - Denver, CO
January 2022 to Present
Completed a intake with a Guest needing service
Scan in documents
Answer the phone
Completed a Guest services
Human Resource if needed
Job Coach
Complete Care - Aurora, CO
December 2020 to Present
Teaching clients independent skills so they can develop skills to move on their own. Customer Service Representative Supervisor
Simplicity USA frontier - Denver, CO
September 2016 to Present
Supervisor agent and makes sure the operation is running smoothly. Paraprofessional
Denver Public Schools - Denver, CO
July 2019 to December 2020
Make sure my bus is secured make sure kids are sitting down and everybody is safe on the bus Customer Service Representative
Swissport International Ltd. Frontier - Denver, CO June 2015 to December 2016
Customer service agent. I would work gates and work baggage Sales Representative
Rainbow Shops - Denver, CO
September 2014 to June 2015
Work the cash register, stock, and made sales
Education
diploma
Thomas Jefferson High School
Skills
• Customer Service Skills, (6 years)
• Communications (8 years)
• Social Networking (8 years)
• Behavior management
• Teaching
• Curriculum development
• Special needs
• Applied behavior analysis
• Autism experience
• Time management
• Documentation review
• Data collection (1 year)
• Human Resources (1 year)