Call Center Customer Experience
Resume:
Vanessa Flint
Dallas, TX *****
**********@*****.***
PROFESSIONAL SUMMARY:
Reliable and detail-oriented professional with strong communication, problem-solving, and organizational skills. Recognized for delivering excellent service, maintaining accuracy, and performing well under pressure. Committed to contributing to a team-oriented environment with a focus on quality and efficiency.
SKILLS:
Active Listening
Confidentiality
Teamwork and Collaboration
Multitasking Abilities
Organizational Skills
Conflict Resolution
Time Management
Attention to Detail
EXPERIENCE:
Professional Motor Coach Operator
Echo-AFC Transportation
April 2024-March 2025
Grand Prairie, TX
Established position relationship with clients to foster repeat business.
Handled emergency situations calmly and effectively.
Performing Pre-trip and post-trip inspections to identify issues.
Follow DOT regulations and procedures.
Motor Coach Operator
Roadrunner Charters
June 2023-April 2024
Hurst, TX
Delivered excellent customer service by responding to inquires and resolving issues. While providing clients with a safe, smooth and comfortable experience.
Conduct thorough per-trip and post-trip inspections.
Maintained punctuality through efficient route planning and time management.
Professional Driver
Greyhound Line Inc.
September 2018-June 2023
Dallas, TX
Followed all relevant traffic laws and safety.
Performing regular maintenance checks. Assisted in training new drivers.
Manage conflicts among passengers diplomatically maintaining a peaceful environment during transit.
EDUCATION AND TRAINING:
Medical Billing and Coding Associate in Science Degree
Ultimate Medical Academy
Clearwater, FL
August 2013
Bachelor of Professional Accountancy
Texas A&M University of Commerce
Commerce, TX
Accounting and Finance
May 2001
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