Supply Chain Operations Manager

SENAE' O. HOBSON

McDonough, GA ***** • 404-***-****

******.*****@*****.*** *****.*.******.***@****.*** LinkedIn PROFESSIONAL SUMMARY

Senior Logistics & Operations Leader with 20+ years’ experience in supply chain management, large-scale asset distribution, and process optimization in both defense and healthcare industries. Proven track record in leading multi-million-dollar logistics programs, performing advanced data analysis, forecasting, and cost modeling to improve operational efficiency and reduce expenses. Skilled at mentoring teams, managing vendor relationships, and driving cross-functional projects from concept through implementation. Proficient in Microsoft Office Suite, Access, SQL, SAP, GCSS-Army, and process mapping tools.

CORE COMPETENCIES

Logistics Data Analysis & Forecasting, Process Improvement (Lean/Six Sigma methods), Project & Program Management, Vendor & Stakeholder Relationship Management, Cost/Benefit Analysis & Capital Budgeting, Performance Metrics & Scorecard Development, Supply Chain Optimization, SAP & GCSS-Army Data Mining, Microsoft Excel (Advanced), Access, SQL, VBA, Visio

PROFESSIONAL EXPERIENCE

Logistics & Operations Manager / Supply Sergeant

78th Aviation Troop Command, Marietta, GA Oct 2023 – Present

• Lead planning, execution, and analysis of logistics operations, ensuring integration of supply, transportation, and maintenance functions.

• Manage distribution, ordering, disposition, and accountability of high-value equipment through logistics tracking systems, ensuring 100% audit compliance.

• Perform monthly and annual inspections, inventories, and reports to identify process gaps and recommend systemic improvements.

• Coordinate multi-department logistics activities for operational readiness and efficiency. Patient Access Specialist

WellStar Spalding Regional Hospital, Griffin, GA Feb 2022 – Present

• Streamline patient intake processes, ensuring compliance with CMS, HIPAA, EMTALA, and Joint Commission standards.

• Develop and implement training for new PAS staff to ensure consistent application of protocols and process improvements.

• Analyze scheduling, insurance verification, and authorization workflows to improve throughput and reduce delays.

Information Technology Asset Manager

Department of Defense, Joint Force Headquarters, Marietta, GA Jan 2021 – Sept 2021

• Managed $6M IT asset portfolio lifecycle from acquisition to secure disposal, achieving zero loss during audits.

• Created and maintained cost models to optimize budgeting and reduce surplus inventory by 15%.

• Implemented data tracking processes that improved asset visibility and forecasting accuracy.

Logistics & Operations Manager / SOF Supply Sergeant Task Force 10, Stuttgart, Germany Jul 2019 – Sept 2020

• Directed $2.6M in logistics assets across multiple European countries, coordinating supply chain operations for special operations missions.

• Managed procurement and vendor relationships for mission-critical items, ensuring delivery timelines were met under strict operational deadlines.

• Developed process improvements that reduced procurement lead times by 20%. Logistics & Operations Manager / SOF Supply Sergeant Hohenfels, Germany Sept 2017 – Jul 2019

• Designed and delivered logistics training programs for U.S. and partner nation forces, improving operational readiness.

• Integrated logistics processes during multinational combat training exercises to ensure resource availability and interoperability.

IT Manager

Department of Defense, Joint Force Headquarters, Marietta, GA Nov 2012 – Sept 2017

• Reduced wireless program costs by $100K annually through vendor negotiation and usage optimization.

• Led statewide conversion to secure mobile devices, coordinating with multiple agencies to ensure seamless transition.

Information Technology Supply Technician

Department of Defense, Joint Force Headquarters, Marietta, GA Aug 2011 – Nov 2012

• Managed asset reconciliation and compliance for IT equipment, ensuring 100% accountability.

• Recommended and implemented changes to life cycle maintenance processes to improve asset longevity.

Supply Sergeant

Georgia Army National Guard, Kennesaw, GA Oct 2004 – May 2011

• Managed $4.7M in equipment, maintaining full audit readiness and compliance with Army regulations.

• Oversaw preventive maintenance schedules and documented property transactions for transparency and accountability.

SELECTED PROJECTS & ACHIEVEMENTS

• Supply Chain Optimization for Multi-National Operations – Directed logistics support for Operation ATLANTIC RESOLVE, managing $2.6M+ in assets across multiple European countries. Streamlined supply chain processes, reducing procurement lead times by 20% and improving delivery performance against mission-critical deadlines.

• IT Asset Lifecycle Overhaul – Managed a $6M IT asset portfolio for the Department of Defense. Designed and implemented data tracking and cost modeling processes, resulting in 15% reduction in surplus inventory and zero audit discrepancies.

• Wireless Program Cost Reduction – Negotiated vendor contracts and optimized device utilization for a statewide wireless program, achieving $100K in annual cost savings while enhancing compliance with STIG security standards.

• Process Mapping & Standardization Initiative – Developed and documented supply and maintenance workflows using Visio and SAP/GCSS-Army data mining, enabling consistent process adherence across multiple units and improving inspection pass rates.

• Mentorship & Workforce Development – Designed and delivered training programs for logistics analysts, property book managers, and partner nation personnel, enhancing operational readiness and cross-functional team integration. EDUCATION

Master of Business Administration (MBA), Marketing – Columbia Southern University, 2018 Bachelor of Science, Political Science – Kaplan University, 2014 CERTIFICATIONS

• Certified Revenue Cycle Representative (CRCR) – 2025–2027

• Certified Specialist Accounting and Finance (CSAF) – 2025–2027

• Certified Specialist Ambulatory Practice Management (CSAPM) – 2025–2027

• Certified Specialist Business Intelligence (CSBI) – 2025–2027

• Certified Specialist Payment & Reimbursement (CSPR) – 2025–2027

• HFMA Business of Health Care – 2025–2027

• Operational Excellence Exam – 2025–2027

• Army GCSS-Army: Data Mining, Navigation, Supply & Maintenance

• SAP Systems, Applications, and Products

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