Data Entry Clerk
Resume:
Alex Baumann
****.***********@*****.***
Mckenna, Washington 98558
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Recognized for reliability, adaptability, and a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Skills
Experience with Microsoft Office, Microsoft Excel, Microsoft Teams
Excellent Communication Skills
Investigative Research, Data Analysis, Risk Assessment Work History
Consumer Back Office Chargeback Agent
TEKSystems-Aston Carter June 2020 - July 2025
Conduct thorough investigations to referenced files containing large amounts of data in order to find patterns of fraud and anomalies while reviewing reports provided by Nintendo provided by Customer Service Agents
Summarize and resolved disputes between merchant and banks while providing excellent customer service in a timely manner
Self-motivated, with a strong sense of personal responsibility. Subject Matter Expert - Chargeback Team
TEKSystems-Aston Carter October 2023 - April 2024
Helped meet changing demands and requirements through recommending improvements or adjusting training of procedures by gathering organizing and inputting information into a digital database.
Assisted staff through education on setting mission goals by devising and implementing further processes and procedures to stream line operations to help all employees achieve success.
Formatted and bucketed large swaths of data to assist with presentations on risk management Gas Station Attendant
Nisqually Markets LLC, October 2016 - May 2020
Provided excellent Customer Service for the operations of Nisqually Markets LLC
Trained and assisted new employees on company procedures through on-hands mentorship to ensure that the team was always providing excellent Customer Service
Encouraged Customers to return through building positive and friendly relationships while not overstepping boundaries as a Gas Station Attendant Education
High School Diploma June 2016
Yelm High School
Summer Work Internship and Uplift! Training Morningside June 2016 – July 2016 Computer Maintenance and Repair Course July 2013
Pierce County Skills Center
Game Development Summer Program in Computer Programming July 2012 Digipen ProjectFUN
Rewards
Employee of the Month for May 2017, Nisqually Markets LLC,
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