Customer Service Sales Associate

Joseph burns

Highly experienced in many customer related services by providing a lifetime of

accumulated knowledge to acclimate in many different fields of services. Pedro, OH 45659

***********@*****.***

+1-740-***-****

Professional Summary

By being in the workforce for over four decades I have gained much knowledge and experience combined through more than one career to apply excellent customer service skills to achieve a pleasant and positive outcome.

Authorized to work in the US for any employer

Work Experience

Cashier/Customer Service

Dollar general-Ironton, OH

December 2024 to June 2025

Part time cashier for customer final check out. Stocking and zoning merchandise. Janitorial duties. Cashier/Sales Associate

Walmart-Southpoint Ohio

August 2023 to July 2024

Front end cashier and team associate that provides excellent customer service of final check out of purchases.

Sales Associate

Lowes-Burlington, OH

January 2021 to November 2022

• Responsible for many different departments per schedule e.g. tools and plumbing.

• Educated and assisted customers in choosing ideal equipment and merchandise.

• Responsible for restocking merchandise and floor displays.

• Applied add on and upselling skills when possible.

• Maintained a clean and safe service environment. Facility Maintenance

Mcdonald’s Corp.-Mount Clemens, MI

November 2019 to February 2021

• Commercial kitchen maintenance and janitorial.

• Responsible for maintaining clean and functioning food preparation equipment.

• Provided a clean and safe work area for kitchen personnel.

• Responsible for maintaining a safe and sanitized dining area and restrooms.

• Received and rotated refrigerated and dry goods stock. Maintenance Technician II

The Liberty Group-Denver, CO

June 2017 to February 2019

Performed maintenance service as needed per resident request. make ready vacancies for lease.

Repair or replace all plumbing issues.

Repair or replace faulty electrical issues.

Repair or replace appliances.

Provided a clean and safe environment.

Education

Diploma

Lakeview High School-Saint Clair Shores, MI

September 1978 to May 1980

Skills

• Warehouse experience

• Blueprint Reading

• Mechanical Knowledge

• Pharmacy technician experience

• Baking

• Retail sales

• Landscaping (4 years)

• Phone etiquette

• Cleaning (10+ years)

• Product demos

• Supervising experience

• Trim Carpentry

• Problem-solving abilities. Communication skills. (10+ years)

• Hand tools (10+ years)

• Electrical Experience

• Welding

• Remodeling

• Freight

• Leadership

• Basic math

• Distribution center

• LIHTC

• Administrative experience

• Cash register

• Drywall

• Custodial Experience

• HVAC

• Manufacturing

• Schematics (1 year)

• Fireworks

• Heavy lifting

• Cash handling

• Facilities Maintenance

• Computer skills

• Mechanical knowledge (10+ years)

• Janitorial experience

• Electrical wiring

• Planograms

• Equipment Repair

• Cooking

• Electrical experience (5 years)

• POS

• Time management (10+ years)

• Retail math

• Power tools (10+ years)

• Forklift

• Carpentry

• Quick service & fast food restaurant

• Handyman

• Appliance Repair

• Management

• Wastewater

• Computer skills. Leadership experience. Collaboration talent. Communication skills. Organization know how

• Sales

• Painting

• Customer service (10+ years)

• Plumbing

• Property maintenance

• Communication skills (10+ years)

• Restaurant experience

• Stocking

• Organizational skills

• Behavioral health

• Relationship management

• Scissor lift

• Facilities maintenance (3 years)

Certifications and Licenses

Moral recognition

August 2023 to Present

Cognitive behavioral therapy curriculum

CCDA

March 2024 to March 2025

Addiction counseling and chemical depedency

Power lift

September 2023

Driver's License

Forklift Certification

Certified Behavioral Health Technician

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