Los Angeles Customer Service

P.O.BOX *****, LOS ANGEL

MAKDA MEKONNEN

S CA, 90009

310-***-****

****.**@***.***

OBJECTIVE

‘Yo work in a company where I can implement my 13 years of customer

service and management skills.

EXPERIENCE

11/2014- present Advantage Rental Car Los Angeles, CA

SALES AGENT

+ Find customer needs by asking how many people and where they are travelling.

+ Suggest the right vehicle based on the customer's travel needs and lugeages

+ Complete rental agreement by collecting payment and signature

+ Suggest additional products such as coverage for the vehicle, property, medical

insurance and child seats, if needed.

03/2011- 11/2014 A. .C /Allstate Insurance — Los Angeles, CA.

INSURANCE AGENT

+ Appointed with A.F.L.A.C and Allstate Insurance Company

+ Illustrate an accident, disability, cancer or life policy to the client.

+ Answer any questions they may have.

+ Choose the right policy and fill out the paperwork with the client.

+ Submit the application to the company with the payment.

09/2000- 03/2011 ixpress Limited Corp. Los Angeles, CA

STORE MANAGER

+ Open and close store. Balance cash register.

+ Recruit and hire. ‘Teach and Develop.

+ Conduct inventory control. Order supply. Receive shipment.

+ Provide excellent customer service on the sales floor.

02/2000- 03/2003 ICE Currency Exchange Los Angeles, CA

TELLER

+ Sell ‘Travel Insurance. Provide related information to customers.

+ Buy & Sell foreign currencies. Promote financial products.

+ Provide excellent customer service on the sales floor.

EDUCATION

199*-****-** Camino College Lawndale,

1999-2002 Artesia High School Cerritos, CA.

REFERENCES

Muna Rashed 310-***-****

Danny Mekuria 310-***-****

******@***.***

P.O.BOX 90002 * LOS ANGELES CA, 90009 + 310-***-****

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