Project Manager It Support
Resume:
ADEREMI ADEGOKE
Union, NJ ***** • 908-***-**** • ********@*****.*** • linkedin.com/in/remmy-adegoke
Professional Summary
Certified Project Manager, IT Deployment Engineer, and Telecom Specialist with over 20 years of experience delivering infrastructure projects, access management, and technical support in enterprise and telecom environments. Proven track record in deploying and upgrading hardware/software systems, managing cross-functional teams, coordinating IT deployments, and leading field and remote support operations. PMP and CompTIA Security+ certified with deep hands-on expertise in SCCM, Active Directory, Windows 11 migrations, Cisco/Meraki networks, Ericsson/Huawei RBS systems, and ServiceNow.
Core Competencies
Project Management & Coordination: Project Lifecycle Execution • SLA Compliance • Budgeting & Scheduling • Cross-functional Team Leadership • Resource Planning • Risk Mitigation
IT Support & Access Management: Active Directory • CyberArk • SCCM • Windows 10/11 Imaging • IT Glue • ConnectWise • Multifactor Authentication (MFA) • User Onboarding/Offboarding • Device Encryption
Deployment & Integration: Server/Workstation Setup • Network Cabling • Laptop/Desktop Rollouts • Firewall/Router Configuration (Cisco, Meraki) • Windows OS Migrations • Patch Management
Telecom Systems: Ericsson RBS (2000-6000 Series) • Huawei • GSM/LTE/5G • AP Deployment (Cisco, Aruba, Juniper) • RF Troubleshooting • Field Survey & Optimization
Hardware/Tools: Dell R740/R640 • HP Gen9/10 • Supermicro • Anritsu Site Master • ANT-20 • MDT/SCCM/PDQ Deploy
Asset & Inventory Management: ServiceNow • Google Drive Trackers • Hardware Recovery • Depot Oversight • Lifecycle Management • ITIL Processes
Certifications & Technical Training
Project Management Professional (PMP)
CompTIA Security+
Windows 11 Deployment Expert • iPhone Deployment • CyberArk Expert
Extensive Ericsson RBS Training (2000, 3000, 6000 Series) • WCDMA Field Maintenance & Configuration
Huawei RBS Installation & Integration • GSM System Survey (L.M. Ericsson) • RF Awareness (OSHA)
Professional Experience
IT Access Deployment Engineer Everest Warren, NJ Aug 2024 – Present
Coordinated Windows 11 rollout organization-wide, including imaging, data transfer, and deployment.
Managed AD accounts and security policies, supported firewall/router setup (Cisco/Meraki/Ubiquiti).
Oversaw IT inventory, shipped IT equipment to remote users, and maintained asset records.
Provided desktop and hardware support, including setup of docking stations, printers, and peripherals.
Reclaimed assets from terminated employees and maintained proper documentation.
Created documentation and guides for IT processes and procedures.
Ensured successful onboarding of new hires, configured accounts and assigned systems.
Set up and maintained conference room technology and audiovisual equipment.
IT Support & Access Network Mgmt AIG NY/NJ May 2024 – Aug 2024
Deployed Windows 10/11 systems, recovered and reassigned assets, and updated records in ServiceNow.
Coordinated auto-recovery of idle assets; managed multimillion-dollar hardware inventory.
Ensured endpoint security compliance and collaborated with InfoSec for audits.
Provided VIP user support and hardware refresh management.
Conducted root-cause analysis for system incidents and applied corrective actions.
Network Engineer Digital Ocean NJ Feb 2024 – May 2024
Installed and configured networking hardware (Dell R640/740, Supermicro) and managed server racks.
Implemented APs (Aruba/Cisco), maintained cable management and inventory systems.
Assisted with the setup of network monitoring tools and environment testing.
Performed hardware break/fix and power testing on rack-mounted equipment.
Network Implementation Engineer Siemens NJ Jul 2023 – Feb 2024
Deployed and certified cable drops, installed switches/APs, and managed patch panel terminations.
Led rack setup and coordinated site inspections and equipment tagging.
Implemented Layer 1-3 switch configurations, VLAN setups, and trunking.
Completed site readiness audits and updated documentation for compliance.
Project Coordinator / Network Engineer Peak Systems NY/NJ Mar 2023 – Jul 2023
Supervised full-site rollouts of Dell PowerEdge servers and network hardware.
Maintained project logs, rack inventory, and resolved deployment issues in ServiceNow.
Led training and onboarding sessions for junior technicians and contractors.
Coordinated logistics for multi-site rollouts and tracked milestones for senior leadership.
IT Asset Management Mondelez (via HCL) East Hanover, NJ Jun 2022 – Feb 2023
Upgraded devices from Win10 to Win11 and maintained asset accuracy across systems.
Managed depot inventory, coordinated device recovery and refresh schedules.
Supported hybrid workforce with remote desktop tools and phone setups.
Participated in global IT audits and verified asset logs for compliance.
Closet Audit Coordinator PRO4IA Inc, Princeton Univ. Princeton, NJ Jun 2021 – Jun 2022
Led building audits, switch migrations (Cisco to Aruba), and desktop/peripheral swaps.
Responded to ServiceNow tickets and tracked audit issues with SCADs and MGAC.
Oversaw phone migrations, switch battery replacements, and site survey reports.
Documented rack layouts, tagged cables and equipment, and archived project details.
Desktop Support Engineer DXC Tech @ Bristol Myers Squibb NJ Feb 2020 – Jun 2021
Managed desk-side support, hardware/software upgrades, VDI setups, and printer/scanner configs.
Supported Win10/11 migration using SCCM & MDT.
Executed imaging and configuration tasks for laptop/desktop lifecycle.
Provided escalation support for application installations and compatibility testing.
IT Deployment Coordinator HCL-Barclays Bank NY/NJ May 2019 – Jan 2020
Led BSC deployment and site audits, coordinated desktop rollouts and switch upgrades.
Oversaw POS refresh initiatives and low-voltage cabling.
Provided QA checks and remote support troubleshooting during migrations.
Documented all staging activities and validated system functionality post-deployment.
Field Ops Sr. Team Lead Huawei Nigeria Oct 2015 – Mar 2018
Led network maintenance of BTS/MW equipment, KPI reporting, and power systems installation.
Conducted capacity planning and preventive maintenance to reduce downtime.
Mentored junior field engineers and coordinated cross-regional support efforts.
Audited vendor performance and enforced maintenance SLAs.
Team Lead - Maintenance/Project Impl. Ericsson Nigeria Aug 2009 – Sep 2015
Supervised site build, acceptance testing, and Ericsson RBS transition projects across Nigeria.
Ensured network performance benchmarks were consistently achieved or exceeded.
Developed team training plans and project documentation protocols.
Facilitated escalation management and provided feedback for continuous improvement.
Project Leader - BSS Impl. Zain Nigeria Jul 2005 – Jul 2009
Led integration of over 1700 BTS sites, LTE node installations, and full project lifecycle management.
Coordinated cross-functional teams across power, RF, and transmission domains.
Oversaw contractor compliance with telecom quality standards and project timelines.
Reviewed bill of materials, validated site readiness, and managed handover to operations.
Education
B.Eng. in Electrical Electronics & Communication Engineering
The Polytechnic Ibadan, Nigeria
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