Customer Service A Full-Time

SIMRAN KAUR

*************@*****.*** I 647-***-**** Mississauga, ON

Profile

Recent Recreation and Leisure Services graduate with hands-on experience from a completed placement in community recreation. Seeking a full-time role where I can support inclusive, engaging programs for diverse populations

Skills

• Complaint Resolution Teamwork and Collaboration

• Workplace Safety

• Following Instructions

• Customer Service

• Flexible Schedule

• Positive Attitude

Experience

The Village of Humber Heights (Etobicoke)

• Recreation placement (Jan 2025- March2025)

• Planned, organized, and helped therapeutic recreation programs tailored to the physical, emotional, cognitive, and social needs of residents.

• Helped with group activities such as arts and crafts, music therapy, fitness classes, and cognitive games to enhance resident engagement and quality of life.

• Supported individual residents with one-on-one recreational interventions to meet personalized goals.

• Documented participation and progress notes in alignment with care plans and facility protocols.

Standard Sweets and restaurant (Mississauga)

• Team Member (July 2023- till now

• Operated cash registers,

• Do takeout orders, dine-in and provide excellent customer service.

• Greet them with warm welcome.

Education

Lambton College, Mississauga, ON. Recreation Therapy Certifications

• First aid and CPR

• GPA

• WHMIS

• Mental well-being at

work

• Everyday Behavior Tool

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