College Student
Resume:
Aniya Faulcon
Essex, MD
**.*******@*****.***
EDUCATION
North Carolina Central University, Durham, NC (Expected to Graduate in December 2025) Bachelor of Science in Criminal Justice GPA: 3.4
Western High, Baltimore, MD (Graduated June 2022)
High School Diploma
PROFESSIONAL EXPERIENCE
Nordstrom Rack, Baltimore, MD — Service Experience May 2024 - Present
● Assist customers daily with fashion recommendations and store policies, maintain store organization, and professionally resolve customer complaints to ensure customer satisfaction and uphold the Nordstrom
standards.
Madrag, Baltimore, MD — Sales Associate
May 2023 -January 2024
● Provided product recommendations based on the
event the customer was attending, ensured the store inventory was up to par, and enforced merchandise
display to enhance more sales.
Chipotle, Baltimore, MD & Durham, NC — Crew Member September 2021 - April 2024
● Complied with food safety protocols to ensure
customers were receiving food that was properly
cooked and dated, and improved team productivity by accurately training new hires.
Chick-fil-A, Baltimore, MD — Mentor & Crew Member August 2020 - September 2021
● To effectively help new hires complete their
onboarding process, I accurately trained and
mentored them, complied with food safety protocols, and enforced customer satisfaction with positive
interactions.
SKILLS
️Technical Skills: HTML Coding, Bi-lingual (English & Spanish)
️Soft Skills: Skilled Collaborator, Committed High Achiever, Customer Service, Leadership
️Professional Skills: Solution Oriented Professional, Rapid
& Adaptive Learner, Effective Cross-Functional Communicator, Conflict Resolution
PROJECTS & Leadership Experience
Eagle Sisters
Engage in mentorship and community building activities for female college students.
Develop workshops designed to increase leadership and sisterhood
National Association Of Blacks In Criminal Justice.
Support initiatives for black students pursuing careers in Criminal Justice
Participated in professional development and networking opportunities
Peer Group Connection
Guided underclassmen in academic and personal
development to ensure a smooth transition into high school.
Assisted mentees with conflict resolution and student advocacy to promote a positive school environment. LANGUAGES
️Spanish - Fluent (speaking, reading, writing).
️ English - Native
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