Network Administrator Customer Service
Resume:
Waleed Humayoon
Calgary, Alberta, Canada
Phone: 825-***-****
Email: **********@*****.***
LinkedIn: www.linkedin.com/in/waleed-humayoon-b7499229a
Indeed: https://profile.indeed.com/p/waleedh-998qm03
PROFESSIONAL PROFILE
A Compassionate and dedicated student with a Network Administration Diploma from Academy of Learning Career College
Highly proficient in MS Office Suite (Word, Excel, Access, PowerPoint, Publisher, Outlook)
Possess knowledge in network procedures, software, and configure network infrastructure
Known for strong communication skills, adept at fostering positive relationships with all individuals.
Eager to utilize existing knowledge and experience to excel as an efficient and reliable network administrator
Contributing to organizational success and growth.
Willing to receive training to further develop necessary skills.
SKILLS
Dedicated and caring personality.
Willingness to work on a flexible schedule.
Strong written and verbal communication skills.
Proficient in MS Word, Excel, Access, PowerPoint, Publisher & Outlook.
Familiar with Firewalls, Azure, Network security and services, WAN, LAN and VPN Security policies and Procedures. Install local area networks to the internet.
Installed printers, DVDs, RAM, and new hard drives.
Familiar with mainframe networks and computer workstations and peripheral equipment.
Proficient in building and maintaining networks.
Accountable, responsible and empathetic.
Strong attention to detail.
Punctual and able to work in a timely manner.
Capable of working independently or in a group.
Highly motivated and willing to develop skills necessary for the role.
EDUCATION
Business Administration Diploma 2025 – to Present
Southern Alberta Institute of Technology (SAIT) Calgary, Alberta.
Network Administration Diploma 2023
Academy of Learning Career College Calgary, Alberta.
Major Programs: CompTIA A+, CompTIA Network+, CompTIA Security+, CompTIA Server+, Microsoft Access 2019, Microsoft Excel 2019, Microsoft Outlook 2019, Microsoft Windows 10, Microsoft Word, MS Server 2016, business correspondence, project management fundamentals, thought patterns for high performance and customer service.
EXPERIENCE
Volunteered for Sports Team April 2017 – June 2017
Foundations for the Future Charter Academy Calgary, Alberta.
Volunteered to be part of a soccer team during school.
Showcased great communication and verbal skills during various matches.
Demonstrated sportsmanship and respect to all members involved.
Committed to show trust and integrity to both teams involved.
Motivated all members involved to grow and learn together while fostering a positive environment.
Ensured organization of workspace to optimize efficiency and maintain a professional environment.
Volunteered for Community Work March 2019 – April 2019
Roshan Chumber of Grand Realty & Management Ltd Calgary, Alberta.
●Volunteered for to hand out flyers.
●Interacted with the public by expressing different points of view in a respectful manner.
●Learned from other people's experiences.
●Demonstrated teamwork.
●Demonstrated professionalism when dealing with diverse people and handled different situations.
●Engaged with the community on economic, social and political issues.
Cashier May 2024 – July 2024
Circle K Calgary, Alberta.
Operated cash register by scanning items from customers and handling transactions and accepting various payment types
Assisted customers with fuel purchases by selecting different pump stations
Managed customers with lottery tickets using a dedicated machine
Able to communicate well with customers and develop customer service skills with different clients
Further enhanced customer experience with successful transactions and customer satisfaction
Demonstrated strong work ethic and organizational skills
CERTIFICATIONS
Alberta Class 5 GDL Driving License - Valid
Alberta Security Guard Training (ABST) – Valid
CPR and First Aid Training – Valid
ProServe Certification – Valid
ProTect Certification - Valid
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