Customer Service Sales Associate

Angelica Flores

Brooklyn, NY 347-***-**** ************@*****.***

Seeking a position as an After School Group Leader where I can apply my leadership, customer service, and time management skills.

Skills

- Customer Service

- Cash Handling

- POS System Operation

- Time Management

- Leadership & Supervision

- Team Collaboration

Work Experience

Sales Associate Foot Locker, Brooklyn, NY

May 2024 – Present

- Assist customers with purchases and product knowledge

- Maintain store cleanliness and organization

- Operate POS systems and process transactions

Front End Coordinator TJ Maxx, Queens, NY

Oct 2024 – Jul 2025

- Supervised front-end team and managed register coverage

- Handled escalated customer concerns professionally

- Trained new cashiers and coordinated shift changes

Cashier TJ Maxx, Queens, NY

Dec 2022 – Jul 2025

- Provided excellent customer service and handled purchases

- Maintained cash register accuracy and balanced drawer

- Supported merchandise returns and store organization

After School Group Leader RiseBoro, Brooklyn, NY

Jul 2022 – Sep 2022

- Supervised and engaged with students during after-school activities

- Created a positive, inclusive, and safe environment for all participants

- Assisted with homework help and educational games

- Enforced rules and behavior expectations in a respectful manner

- Collaborated with staff to plan and lead enrichment activities

Education

Brooklyn Preparatory High School

Brooklyn, NY

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