Doresa Jones
* ****** **** ** ***** De *****
***********@****.***
Professional Summary
I am a dedicated responsible licensed benefit counselor who have always been motivated and passionate with a drive for excellence. For the 18 years in insurance sales and the 14 years in benefit counseling, I am known to be goal oriented as well as providing nothing less than high levels of customer satisfaction.
Education
June 1976, High School Diploma, Germantown High School
May 1996 Life Insurance License
1998 Health Insurance License
Positions Held
Aug 1997–Jan 2000 Insurance Agent-Colonial Penn
Jan 2000-June 2002 Insurance Agent -PMA
Aug 2002-Present Insurance Agent- Universe Workplace Benefits
Skills
Active Listener
Handle multiple phone lines
Correspond with marketing partners to ensure proficiency
Solicit potential customers; perform sales calls
Complaint Handling
Detailed oriented
Problem solving
Team Player