Customer Service Insurance Agent
Resume:
Jamya Love
Virginia Beach, VA *****
*********@*****.***
Professional Summary
To become a long-term team member of a customer friendly organization where my customer service skills can contribute to the growth and further success of the company. Authorized to work in the US for any employer
Work Experience
Insurance Agent
The Results Company-Martinsville, VA
December 2022 to Present
Assist customers witch changing doctors.
Sending tickets for bills to be researched.
Newborn enrollments
Finding providers
Remaining pleasant to customers at all times
Insurance Agent
The Results Company-Martinsville, VA
December 2022 to May 2025
Provide members with the best customer service. Help members change pcp, update account information,connecting members to different departments.Ensure all customers needs are met. Provide pleasant information
Wal-Mart Associate
Walmart-Martinsville, VA
March 2020 to October 2021
Handle cash, assist customers with locating specific items in the store, greet customers, made sure every customer paid for the items they obtained while in the store by checking their receipts, remain friendly and polite under any circumstances.
Caregiver
Comfort Care-Knoxville, TN
October 2019 to March 2020
Bathing, Feeding, tending to clients needs. Companionship. Insurance Agent
Sitel-Oak Ridge, TN
June 2019 to August 2019
Costumer Service
CASHIER
CHICK FILA-Knoxville, TN
January 2018 to July 2019
Daily contact with customers, making sure the customer has the perfect dining experience, order accuracy, cleaning the dining area when needed, mentoring and training of new hires, educate customers on current promotions, always maintain a positive attitude with external and internal customers. ASSISTANT TEACHER
CHICK FILA-Corryton, TN
August 2018 to May 2019
Assist teachers with lesson plans and input of grades, provide one on one assistance when needed with students in various subjects, assist students with projects and papers, attend trips and outings with students when required
Education
HIGH SCHOOL DIPOMA, TABERNACLE CHRISTIAN ACADEMY
June 2018
Skills
• Computer literacy
• Caregiving (1 year)
• Communication skills
• Negotiation
• Typing
• Software troubleshooting
• Fast Food (2 years)
• team player (7 years)
• Data entry
• Microsoft Outlook
• Time management
• Food Preparation (2 years)
• Sales
• Laundry (Less than 1 year)
• Microsoft Access
• Microsoft Office
• iOS
• Microsoft Word
• Food Service (2 years)
• Account management
• Organizational skills
• Analysis skills
• Social work
• Excellent verbal and written communication skills (7 years)
• Phone etiquette
• Microsoft Excel
• Mentoring
• Team Member (7 years)
• Long term care
• Outside sales
• Windows
• Customer service
• Computer skills
• problem solving (7 years)
• Desktop support
• Research
• Customer Service (4 years)
• HIPAA
• Restaurant Experience (2 years)
• Cash Handling (4 years)
Certifications and Licenses
Driver's License
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