Patient Care Customer Service
Resume:
Te’Shaya Muckle
Winchester, VA *****
**************@*****.***
Professional Summary
Skilled EKG tech with 2 years of experience in patient care and customer service. Proficient in EMR systems and HIPAA regulations. Possess certifications in CPR and BLS. Seeking a remote opportunity that utilizes my technical skills and passion for patient care. Willing to relocate: Anywhere
Work Experience
Beauty Advisor
Sally Beauty-Steubenville, OH
January 2024 to December 2024
• Provided exceptional customer service by assisting customers in selecting beauty products based on their individual needs and preferences
• Demonstrated extensive knowledge of various beauty brands, product features, and benefits to effectively educate customers and drive sales
• Consistently met or exceeded monthly sales targets by actively promoting new products and upselling additional items
• Built strong relationships with customers through personalized consultations, resulting in a high rate of repeat business
• Assisted in inventory management by monitoring stock levels, conducting regular audits, and placing orders as needed to ensure product availability
• Handled cash transactions accurately using point-of-sale (POS) systems while adhering to company policies regarding payment processing procedures
• Contributed to team success by actively participating in meetings, sharing best practices, and offering suggestions for process improvements
• Collaborated with colleagues to organize special events such as beauty workshops or makeup demonstrations to attract new customers
Housekeeper
Trinity Health-Steubenville, OH
July 2022 to January 2023
• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
• Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
• Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
• Assisted with the training of new housekeeping staff members on proper cleaning techniques and hotel policies
• Managed inventory levels of cleaning supplies by monitoring usage patterns and submitting purchase orders as needed
• Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms
EKG Technician
Trinity Health
Education
High school diploma
Indian Creek High School - Wintersville, OH
August 2018 to May 2021
Skills
• EMR Systems
• Hospital Experience
• Patient Care
• HIPAA
• Computer Operation
• Laundry
• Caregiving
Certifications and Licenses
BLS Certification
CPR Certification
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