Document processing

Emelda Nilanthini Karunakaran

** ******** ****** ****** ** 19713. Phone: 302-***-****) email: **************@*****.***

OBJECTIVE:

To obtain employment with a financial institution that offers me a consistently positive atmosphere to learn and implement new technologies for the betterment of the organization.

SKILLS:

Friendly, self motivated and a quick learner, I am able to work as an independent and as a team member.

Paying attention to details by ensuring all assigned tasks are completed according to department procedures.

Excellent time management and complete all tasks within the deadline with accuracy.

Good knowledge with Internet and Microsoft Office (including Word, Excel, Outlook, etc.).

Performs multiple tasks with minimal supervision.

EDUCATION:

High School Diploma - Vavuniya Rambaikulam girl’s Maha Vidyaalayam – Vavuniya-Sri Lanka

REFERENCES:

References will be furnished upon request.

PROFESSIONAL EXPERIENCE:

Citibank: 2024- Present

1 – 2 years’ experience in Mail/Document Preparation; Document High Volume Scanning required

Perform assigned tasks within the Mail/Document Prep and Document Scanning departments with supervision, including, but not limited to

Provide training to existing and new staff on the team.

Ensure operating and quality standards are based on service objectives.

Updates and maintains statistical database of completed jobs to track operator/department activity.

Types and proofreads documents.

Reviews final copies for accuracy, and queues to remote printer

Receives, USPS and UPS open and sorts all incoming mail.

Registers all documents in the system.

Indexing and scanning returned forms

Organizes documents for imaging assembly process.

Uploads scanned images into the document management system.

Routes tasks into the appropriate work queues

Files and retrieves documents from case records.

Pulls files as needed.

Meets all performance requirements associated with incoming mail, filing, and imaging processes.

Amazon flex independent contractor package delivery. 2020-2020

Responsible for sorting all the mail.

Puts mail in mail bins for distribution.

Prepares outgoing mail and parcels for the delivery.

delivery service partner for Amazon

safely and efficiently operate a delivery van.

review orders before delivery

inspect vehicle before departure.

deliver up to X packages a day to residential and business locations.

load, transport, unload and deliver items in a secure manner to prevent damage and loss.

use handheld device for routing information and customer delivery data.

adhere to route and time schedules.

liaise with customers regarding delivery needs and instructions.

check orders after delivery to ensure accurate completion.

maintain an accurate delivery log.

prepare and distribute required documentation.

comply with all relevant laws and regulations and safety standards.

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