Nathan Luke Walker
Entry Level IT
Wylie, TX 75098
******.****.******@*****.***
SKILLS
Basic customer service skills, can operate a computer at different levels, currently enrolled in a IT Networking college class (CCNA) EXPERIENCE
Discount Tire, Plano, TX - Service Manager
April 2021 - August 2023
● Basic customer service practices
● Logging customers in and out on the work computer NTB, Sachse, TX - Service Technician
August 2023 - August 2024
● Ringing customers in and out
● Creating tickets and invoices through the work computer.
● Customer Service skills
Brakes Plus, Plano, TX - Service Technician
August 2024 - PRESENT
● Customer service knowledge
● Creating tickets and selling car parts to customers EDUCATION
Collin College, Wylie, TX - CCNA Cisco/CompTIA A+ Network+ Certificate January 2025 - PRESENT
Plan on finishing this CompTIA A+ course by the end of 2025. I am currently enrolled in this class and have passed my CPMT and ITNW prerequisites. AWARDS
High School Diploma from Plano East Senior High School Cisco/CompTIA A+ CCNA Certificate (In-Process)