Billing Specialist Support
Resume:
STEPHEN F. KIANG
DENVER, CO. 80226
***/***-****(H)
***/***-****(Cell)
**************@*****.***
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Summary
Dedicated and enthusiastic professional with a commitment to excellence and a passion for continuous learning and development. I am eager to apply my knowledge and experience to the challenges and opportunities. I bring a diverse range of skills, experience and knowledge that have been developed over the years through professional experience. I am detail oriented and an excellent communicator. I have a proven track record of success in both team and independent settings.
Professional Experience
Coram/CVS Specialty Infusion Services – Denver, Colorado
Medicare Suspended Billing Specialist
February 2015 - Current
·Ensure compliance with insurance and healthcare regulations and laws
·Maintain accurate patient insurance and demographic information in the system
·Liaise with other departments to obtain Medicare compliant documents for billing
·Triaged a high volume of incoming documentation efficiently
·Prepared daily reporting for management
Denver Health Managed Care – Denver, Colorado
Clerical Support Specialist III
February 2009 to October 2014
·Verified medical insurance benefits on new and established patients to determine
coverage for specific medical services.
·Registered patients, verified referrals, and entered health insurance information.
·Secured appropriate patient account reimbursement by obtaining complex demographic, insurance, and medical information
·Audited documentation and processed Medicare applications
·Enhanced Medicare enrollment by working with brokers using my interpreting skills
·Collaborated with many departments to provide interpretation services
Skills
Strong relationships and communication with management and coworkers
Critical thinking and multitasking
Very detail oriented
Excellent customer service
Experienced in Salesforce, Teams, Outlook, Microsoft Word, Excel.
Fluent in English, Mandarin, Cantonese, Vietnamese, French and German.
Education
Metropolitan State College
Denver – Colorado
School of Law of Saigon
Saigon – Vietnam
Emden High School
Emden – Germany
College Fraternite (French High School)
Saigon - Vietnam
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