Customer Service Inventory Control
Resume:
MARTHA
MANNS
CONTACT INFO
*******@*****.***
Peoria, IL
EXPERIENCE
MANAGER, McDonalds
June 2024 - Current
Supervised daily restaurant operations, including staff scheduling, inventory control, and customer service. Led and coached team members to maintain high standards in food quality, cleanliness, and customer satisfaction. Handled cash management, resolved customer concerns, and ensured compliance with health and safety regulations. Played a key role in training new employees and supporting shift leaders to meet operational goals.
CLAIMS REPRESENTATIVE, Randstad (State Farm)
August 2016 - May 2024, May 2025 – Current
Processed and reviewed claims with accuracy and attention to detail. Communicate with clients and customers to gather necessary information and provide updates on claim status. Maintained detailed records and documentation in compliance with company policies. Resolved questions and issues efficiently while delivering professional, courteous service. Collaborated with team members to meet productivity targets and support overall workflow.
CLERK, Hucks
June 2023 – October 2024
Assisted customers, operated cash register, maintained store cleanliness, and handled payments accurately.
SKILLS
• Customer Service
• Claims
• Communication
• Computer Literate
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