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Data Entry Customer Service

Location:
Tucson, AZ
Posted:
August 13, 2025

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Resume:

Debra Shervey

Life Insurance Agent

Skills

• Sales.

• Communication.

• Customer service.

• Interpersonal Skills.

• Problem Solving.

• Organization.

• Time management.

• Front desk reception.

• Switchboard operation.

• Medical billing data entry.

• Business management.

• Typing 65 wpm

• 10 Key 200 kpm.

• CPTandICD-9 Coding.

• Knowledge of health insurance

products, regulations, and

industry trends.

• Proficiency in computer

software and data entry.

\ QuaUfications Profile

• Proven Sales and customer

service experience.

• Ability to learn and apply

knowledge of health insurance.

• Ability to work independently

and as part of a team.

• Experience with Medicare

Advantage Plans (MAPDs),

Medsups, and Ancillaries.

• Possesses a valid state

insurance license.

~ Ucenses

• Arizona Insurance License

License #20637445

• License Class: Insurance

Producer

• LOA: Accident and Health or

Sickness, Life

o LOA Effective Date:

03/06/2023

3043 N Euclid Ave

Tucson, AZ. 85719

907-***-****

************@*****.***

Personable and empathetic Life Insurance Agent with over one year of industry experience and a passion for helping clients find a policy they can rely on. Highly skilled in organization and customer service with keen attention to detail

lnsuranc~ Agent, HealthPlanOne, LLC

July 2023 - Present

Identify and contact potential clients, assess dient needs and recommend appropriate health insurance plans, explain insurance policies and benefits, process applications and manage client accounts, provide ongoing customer service and support, maintain compliance with industry regulations and company policies, achieve sales targets and contribute to revenue growth. ~ Independent Contractor, Globe Ute Family Heritage

2023

Meeting with business and individuals, offering them life insurance options. Providing information and presenting what the business is about and what the various policies consist of and helping the customer choose which is best for them. Completed course work to ensure knowledge of policies and how to approach customers.

Delivery Driver, Doordash

2022-2023

Transpor:t a wide range of commodities, according to transit routes and timeframes. Ensure customer satisfaction and ensure a professional representation of the company and its customer services. Request feedback on the services provided and address any complaints or issues. Observe all DOT requirements and safety guidelines. Follow designated routes, timelines, safety protocols, and travel rules.

Trend Business College

1988-1989

tompleted 60 credit hours of coursework consisting of medical terminology, computer technology, office procedures, typing. accounting. and various business related courses. Portland Community College

1986-1988

Completed coursework consisting of business, filing, typing, writing. psychology, and office p,-ocedures.



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