Customer Service Assistant Manager
Resume:
Amanda Whitney
Fortville, IN *****
***************@*****.***
Professional Summary
I am a hardworking individual who works well with others and individually. I have always strived to do what’s best for others. Through past work experiences, I have learned how to work as a team player and build work relationships. My strong qualities as a worker include organization, time management, and a strong worker mindset.
Work Experience
Walmart Online Grocery Pickup
Walmart-Greenfield, IN
March 2025 to Present
• Work in a fast paced work environment.
• Complete orders each day to ensure customer satisfaction and positive shopping experiences.
• Worked in all parts of the store gathering customer purchases.
• Handled one on one customer and employee conflicts.
• Maintained professional relationships with coworkers and customers.
• Communicated professionally and proficiently with management. Operations Assistant Manager
Dollar Tree-Noblesville, IN
September 2024 to March 2025
I oversee how the store operates. I am in charge of
• Assisted in overseeing daily operations of the department, ensuring efficient and smooth workflow
• Conducted regular audits to identify areas for improvement and implemented corrective actions as needed
• Ensured compliance with company policies, industry regulations, health & safety standards at all times
• Handled customer inquiries, complaints, or issues promptly and professionally to ensure customer satisfaction
• Developed strong relationships with key stakeholders including vendors, suppliers, and customers to enhance business partnerships
• Made vending orders such as; frozen produce, ice orders, chip orders, and Pepsi and Coke orders.
• Received shipments.
• Received and helped unload trucks each week.
Dollar Tree Sales Associate
Dollar Tree and Family Dollar-Noblesville, IN
May 2023 to September 2024
I primarily worked recovery and stocking but also worked as a cashier. Everyday I would work with customers and helped them when they needed it. Customer service was a huge part of my job. Education
High school diploma
Mt. Vernon High School-Fortville, IN
2019 to May 2023
Skills
• Cashiering (1 year)
• Babysitting (3 years)
• Stocking (2 years)
• Leadership
• Customer service (2 years)
• Retail management
• Supervising experience
• Teamwork
• Retail sales (2 years)
• Communication skills
Certifications and Licenses
Driver's License
Contact this candidate