Quality Assurance Data Entry

RENEILOE MOLOI

Address Johannesburg, South Africa Mobile 063-***-**** Email: ***************@*****.*** A very motivated, enthusiastic and driven individual with passion for continuous growth and learning throughout my career. I have gained valuable experience in different industries I am a teachable person and a fast learner. I have a strong background in customer acquisition and retention across a variety of services and products

EXPERIENCE

01/09/2023 – CURRENT

SALES AGENTS, MOTUS MOBILITY SOLUTIONS

Telephonically communicating with clients.

Carry out quality assurance.

Understanding and actively listening to customers in regards to their purchasing needs and recommendations based upon their interest and requirements.

Routinely maintaining the contact with customers via email, phone calls and product enhancement.

Managed new leads from outbound and inbound calls and e-mail.

Prepared and submitted all required sales documentation in a prompt and accurate manner.

01/02/22 – 28/09/22

RECEPTIONIST AND MECHANICAL TECHNICIAN, STAR CARS AUTO

Answered the phone, took messages and answered emails

Maintained an accurate online patient database, including organizing paperwork, data entry, scanning and printing.

Planned and scheduled appointments.

Responsible for resolving system malfunctions and providing technical information.

Performed the tasks of operating, maintaining and repairing to ensure smooth functioning of vehicles.

Performed pressure checks and leak checks.

Assembly and/ or installation of parts.

EDUCATION

MAY 2025

REGULATARY EXAMININATION

Currently in the process of completion.

DECEMBER 2021

MATRIC CERTIFICATE, FLORIDA PARK HIGH

Diploma

2

SKILLS

Exceptional management skills

Strong decision maker

Complex problem solver

Service-focused

Customer service

Microsoft Office Suite

Microsoft Outlook

LANGUAGES

Sesotho

English

IsiZulu

REFERENCES

Nicolas Mkhonza +27-81-306-****

Mbuso Langa +27-74-932-****

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