Jira Admin and Jira Developer and also Experience in Jenkins

JIRA ADMIN and JIRA DEVELOPER

DAMAGATLA BALAJI

Mail Id: ***************@*****.***

Mobile No: +91-832*******

SUMMARY:

Having 4+ years of experience in IT industry and expert in GitHub and Atlassian Products like JIRA, Atlassian Cloud and Confluence in Windows.

TECHNICAL SKILLS:

Atlassian Tools

:

JIRA, Confluence.

Server

:

Atlassian.

Source Control Tools

:

GIT.

Database

:

SQL and Oracle 11g/12c.

Operating System

:

Windows.

Application Server

:

Tomcat.

PROFESSIONAL SUMMARY:

Experience in Atlassian Products on JIRA, Confluence and GitHub.

I have installed JIRA and Confluence in Windows.

Worked on Issue Types, Workflows, Screens, Custom Fields, Permissions, Issue Security Levels and Notification Schemes for JIRA Projects.

Created Custom Workflows, Screens and Fields in JIRA based on Client requirements.

Created events, email Notification Schemes and Assigned Project Roles in Jira.

Created screens and fields based on Issue Types.

Created the Permission Schemes to restrict the users in Project level.

Created Spaces, Pages, Child Pages and Templates in Confluence.

Collaboration in Confluence.

Conducted trainings for teams on team collaboration and effective use of confluence.

Installed Various Plug-ins (Add-ons) for Import/Update of Projects and Issues, Fields.

Worked on Upgrade of Applications and Plug-Ins Synced with the old Production Applications.

Worked with Jira Service Desk, created Service Desk Request types.

Restrict the Request Types to other groups as per client requirements.

Experience with developing high-level Design documents and participating in design reviews.

I have good experience in implementingConfluence Spaces, Pages, Child pages and performed Import and Export operations.

I have good knowledge in Script Runner.

Good exposure in Dashboards and Filter Implementation.

By using the Groovy Scripts, committing a pull requests by using a intellij plugin.

Experience in X ray and Script Runner Plugins.

Experience in Automation.

Experience in Github.

EXPERIENCE DETAILS:

Currently working as a Jira Administrator in Experis Private Limited in Hyderabad.

Currently working as a Jira Administratorand Jira Developer in TechOrbit Soft Systems Private Limited Hyderabad from Feb 2022 to May 2023.

Worked in VERSATILE SOFTWARES PRIVATE LIMITED from Feb 2019 to Feb 2022.

EDUCATION DETAILS:

B.Tech (Mechanical) from JNTU-Anantapur in the year 2017 with aggregate of 66.65%.

Intermediate from Narayana Jr. College with an aggregate of 86.6% in 2013.

SSC from B.B.R E.M High School with an aggregate of 80% in 2011.

PROJECT 4:

Client : True Mercury Managed Services AD (True Corp)

Duration : Feb 2025 – June 2025

Role : Team Member

Atlassian Tools : Jira and Confluence

DevOps Tools: Jenkins, Gitlab

Roles and Responsibilities:

Creating a CICD Pipelines in Jenkins.

Creating a New Project in Gitlab.

Giving Permissions in the Gitlab.

In Jira creating Dashboards based on the issues.

In Jira creating Boards and Rich filters.

Giving a permission to the users.

PROJECT 3:

Client : Sanlam Corporate

Duration : July 2022- May 2023

Role : Team Member

Atlassian Tools : Jira and Confluence

Roles and Responsibilities:

Worked as a Jira admin and Jira Developer.

Worked in a Behaviors, Listeners and Fragments as a Jira Developer.

Committing groovy scripts by using Intellij plugin.

Creating Templates in Confluence.

Creating a pages in Confluence.

Creating Behaviors, Listeners and Fragments based on the requirements.

Creating Rich filters for Dashboards.

Writing a JQL Query for Boards.

Giving permissions in a Confluence as per the project Requirements.

Creating Definition of Ready and Definition of Done.

Good experience in End to End testing.

Working experience in Production Cutover activities.

Working experience in DEV, PPE and PROD Environments.

By using the groovy scripting, committing a pull requests by using intellij plugin.

PROJECT 2:

Client : Whirlpool

Duration : March 2022 – May 2022

Role : Team Member

Atlassian Tools : Jira

Roles and Responsibilities:

ALM Quality Control to Jira Migration.

Migrate the data from QC to Jira by using X-ray Plug-in.

Import the defects to the Jira.

Export the data from the Quality Control.

PROJECT 1:

Client : Ameri Source Bergen

Duration : Feb 2019 – Feb 2022

Role : Team Member

Atlassian Tools : JIRA

Roles & Responsibilities

JIRA installation, Upgradation and Configuration.

Setup JIRA tickets.

Setup JIRA for Project Management, Bug Tracking and Test Case Management.

Creation of new projects in JIRA.

JIRA customization - Issue Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, Permission Schemes, Notification Schemes.

Responsible for creation of custom Workflows.

Perform JIRA Re-Indexing and Integrity Checker.

Managing Add-on’s and installing plug in‘s and managing licences.

Creating and ManagingFilters.

Managing groups and role management based on projects.

Troubleshooting the problems in JIRA.

Prioritizing workload and resolving tickets based on Service Level Agreement.

Managing users in Crowd Directories.

Backup and Restore procedures.

Creating spaces, providing confluence user access and roles.

Provided Local and Global permissions in Confluence.

DAMAGATLA BALAJI

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