Customer Service Sales Associate

TY'NISE SMITH

Memphis, TN *****

***************@*****.***

+1-901-***-****

Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience, and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.

Work Experience

Cashier

WaL-Mart

July 2021 to August 2022

· Smile, greet, and thank customers with a positive attitude

· Assist customers with purchasing decisions

· Assist customers with locating merchandise

· Stand for long periods of time while checking out customers quickly and accurately

· Assist customers with transactions utilizing registers or self-checkout

· Arrange and organizing merchandise

Sales Associate

Beauty & Company

March 2020 to July 2021

· Engage with customers to effectively build rapport and lasting relationships

· Prepare merchandise for sales floor by pricing or tagging

· Help customers locate products and check store system for merchandise at other sites

· Answer customer questions regarding sizing, accessories, and proper care for merchandise

· Refund payments for returned items, processed exchanges, and offer store credit to achieve customer satisfaction

· Operate cash register to record transactions accurately and efficiently Team Member

McDonald’s Restaurant

January 2019 to March 2020

· Operated register to process payments and collect cash payment for order totals

· Prepared and cooked food orders for customers by noting customizations and portion sizes

· Greeted customers at drive-thru and took food orders

· Restocked condiment dispensers, napkins, silverware, and drink machines to prevent shortages Education

HIGH SCHOOL DIPLOMA

MITCHELL HIGH SCHOOL

June 2021

Skills

• Verbal and written communication

• Customer service

• English

• Restaurant experience

• Cash handling

• Time management

• Problem-solving skills

• Driving

• Cash register operation

• Microsoft Office

• Cash register

• Goal-Driven

• Home health

• Attention to Detail

• Merchandising understanding

• Exceptional customer service

• Relationship building

• Restaurant experience

• SharePoint

• Negotiation

Certifications and Licenses

Driver's License

March 2021 to December 2039

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