Customer Service
Resume:
valerie gamboa
Pawtucket, RI *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
CharlesGate Nursing home
June 2017 to Present
Behavior Technician
Strides Behavioral Services, LLC-Warwick, RI
May 2022 to July 2023
Customer Service Representative
Tunstall Americas-Pawtucket, RI
June 2015 to January 2018
• Managed customer accounts
• Greeted customers
• Conducted customer service surveys
• Resolved customer issues
• Booked appointments for clients
• Assisted customers via live chat
• Collected and documented orders
• Responded to inquiries and issues
CNA - Certified Nursing Assistant
Generations rehabilitation and comprehension center-Pawtucket, RI May 2013 to May 2016
Nursing assistant performed great patient care also engaged with daily activities with elders and disabled. Education
Tolman high Scool
Skills
• Dietary department experience
• Home Care
• Laundry
• Vital Signs
• Dementia care
• Personal assistant experience
• Hospital experience
• Food preparation
• Caregiving
• Microsoft Outlook
• Writing skills
• Critical care experience
• Presentation skills
• Infection control
• Medical terminology
• Senior care
• HIPAA
• Dietary aide experience
• ADLs
• Communication ... Multitasking. ... Prioritizing. ... Organization. ... Technical skills. ... (2 years)
• Memory care
• Patient care
• Microsoft Office
• Patient monitoring
• Data collection
• Bilingual
• Vital signs
• Front desk
• Computer skills
• Medical office experience
• Alzheimer's Care
• Customer service
• Meal preparation
• First aid
• Typing
• Organizational skills
• Medical records
• Cleaning Experience
• Hoyer lift
• Microsoft Word
• Tube feeding
• Hospice care
• Nursing
• Assisted living
Languages
• Portuguese - Fluent
Certifications and Licenses
CPR & First Aid
Present
RBT Certification
Bartender License
Driver's License
CPI Certification
Certified Safety Professional
CNA
Contact this candidate