Customer Service Food

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Jatiana Boone

Debary, FL 321-***-**** ***************@*****.***

Introduction

I am seeking to obtain a server position where I can apply my customer service experience of eleven years. I am an eager individual who enjoys learning new skills to continually grow. Education

PHARMACY TECHINIAN CERTIFICATE MARCH 2022 CONCORDE CAREER COLLEGE Walgreens Pharmacy Externship 2022

• Deciphering SIG codes to process prescriptions in preparation for review

• Prioritizing prescriptions, ensuring the correct drug is selected to fill with accurate quantities.

• Assisted with putting orders away on appropriate shelves in alphabetical order, discarding expired pharmaceuticals.

CURRENT FOOD SERVICE CERTIFICATION

• Florida Food Service Worker Course – Completed 04/04/2023 Skills & Abilities

• Effective communication, problem solving

• Customer service

• Point of Sales system operation

• Problem solving

• Cash / Credit card handling

• Teamwork oriented

• Detail oriented / Quick learner

Recent Experience

CRACKER BARREL SERVER NOVEMBER 2024- JUNE 2024

• Arrive at work on time, in proper uniform

• Greet guests when they are seated in designated sections, take and input drink/ food order into POS accurately, provide detailed information about current food and drink promotions, upsell

• Assist with keeping server isle and vestibules clean, sanitized, organized, confirming all needed items are well stocked before, during and after service

• Check that guest needs are met throughout their visit, ensure guest satisfaction, pre-bus tables, deliver guest receipt once they are finished with meal

• Perform closing duties

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SURTERRA WELLNESS GUIDE JUNE 2022- FEBUARY 2023

• Check patients in/out using POS system, verify patient ID/ documentation, organization product supply filled to keep pace with store flow.

• Utilize active listening, compassion and customer service skills when consulting patients about medical marijuana products

• Assist patients with product selection, upsell, provide accurate information about products we offered.

• Pack and fill prescription orders as they come in daily, ensure patient is validated within the MMUR, patient information, labels, and prescription is accurate.

• Assist manager and teammates with store cleanliness, and duties throughout shift, closing duties

BARTENDER/SERVER MR. AND MRS. CRAB DECEMBER 2020-SEPTEMBER 2021

• Responsible for preparing garnishes to be used during AM bar shift

• Provided alcoholic beverages for bar and table guests using mixology skills

• Maintained sanitation guidelines per COVID-19/management protocols for duration of shift

• Assess guests needs, properly execute all inquiries

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