Inside Sales Customer Service

Eva Avritt

*** ******** **. · La Porte, TX ***** · Phone: 281-***-**** · Email: *********@*****.***

Professional Summary

Dedicated and customer-focused Inside Sales Representative with over 6 years of experience in the

oil and gas industry, specializing in pipe, valve, and fitting (PVF) products. Proven ability to manage

high-volume order processing, provide exceptional customer service, and coordinate

cross-functional teams. Proficient in Sims and FOCUS ERP systems with a strong interest in

expanding into both sales and shipping/receiving roles. Known for reliability, attention to detail, and

a proactive approach to problem-solving.

Skills

- Inside Sales & Customer Service

- Order Entry & Quote Management

- Inventory Coordination

- Shipping & Receiving Fundamentals

- ERP Systems: Sims, FOCUS

- Team Collaboration

- Time Management

- Microsoft Office Suite

Professional Experience

Inside Sales Representative

MRC Global - La Porte, TX

2018 - Present

- Provide inside sales support for oil and gas clients, focusing on PVF product lines.

- Generate accurate quotes, process high-volume orders, and manage customer inquiries efficiently.

- Coordinate shipping schedules and delivery timelines with logistics teams to ensure timely

fulfillment.

- Utilize Sims and FOCUS ERP systems for inventory checks, order tracking, and pricing.

- Collaborate with outside sales, procurement, and warehouse teams to streamline operations.

Eva Avritt

526 Primrose Ln. · La Porte, TX 77571 · Phone: 281-***-**** · Email: *********@*****.***

Key Achievements:

- Consistently met or exceeded monthly sales goals through responsive service and product

knowledge.

- Helped reduce quote-to-order turnaround time by improving internal communication and follow-up

processes.

- Recognized by management for customer service excellence and reliability.

Education

San Antonio College - San Antonio, TX

Completed basic coursework

Contact this candidate