Customer Service Call Center
Resume:
Reading, PA ***** E **************@*******.***
TRACI M. OMELKO
Objective Provide professional business administrative services including, answering telephones, data entry and customer service.
Stabon Manor 2025 to present
Administrative Assistant
Answering Phones
Scheduling appointments
Scanning in files
Setting up transportation
Traci’s Pet Sitting 2022 to present
Experience Pet Sitter/Owner, Manager
•Schedule consultations, do in home visit. • Stay at people’s homes or go to care for animals
•Maintain Insurance, Keep track of Mileage
Boscov’s 2019 to 2019
Customer Service Specialist (Seasonal)
•Answer calls in high volume call center
•Place orders for customers
•Help resolve any issues
Exeter Township School Dist. 2000 to present
Transportation
•Obtaining and maintaining CDL
•Taking students to and from school, plus trips • Keep track of mileage sheets, file when complete
First Energy 2010 to 2010
Customer Service
•Answer calls in high volume call center
•Set up electric service for customers
•Create trouble tickets
Rite Aid Pharmacy, Reading, PA. 2002 to 2011
Pharmacy Technician & cashier
•Answered phones for pharmacy orders, physicians office contact
•Typing prescriptions in computer and validated insurance information
•Responsible for customer purchases and returns
Sapira Appraisals, Reading, PA 1999 to 2000
Executive Assistant
•Typed and delivered appraisals, responsible for client contact
•Managed filing/archiving of documents
•Obtained information at courthouse with computer on properties
Education
Northern Chester County Technical School
Phoenixville, PA
Concentration in Business Administration
Breyer State University
Online Courses. Equine Science
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