Information Specialist System Administrator
Resume:
JEANNA REYES
Deltona, FL *****
+1-407-***-**** ************@*****.***
PROFESSIONAL SUMMARY
Experienced Release of Information Specialist with a strong background in managing electronic health records and ensuring compliance with HIPAA regulations. Proven ability to streamline processes and improve data integrity through accurate documentation and collaboration. Skilled in using Epic and other EMR systems to enhance operational efficiency. Eager to leverage expertise in EHR management to contribute to a healthcare organization's success as an EHR System Administrator. EXPERIENCE
Verisma May 2021 - Present
RELEASE OF INFORMATION SPECIALIST 1750 Founders Pkwy Ste 130, GA Alpharetta, GA
• Reviewed and processed release requests, ensuring complete and accurate documentation to maintain data integrity
• Provided accurate and timely responses to inquiries from patients, providers, attorneys, insurance companies, and other organizations, enhancing customer satisfaction
• Maintained accuracy in processing, reducing errors and ensuring compliance with regulations
• Collaborated with team members to streamline processes, improving efficiency and reducing turnaround times
• Maintained current knowledge of legal requirements related to release of information processes, ensuring compliance and accuracy
• Ensured compliance with federal and state privacy laws, including HIPAA regulations, by utilizing EMR systems and MS Office Suite, resulting in secure handling of sensitive information Parks Toyota of Deland Jun 2019 - Nov 2020
PRODUCT CONSULTANT 1701 S. Woodland Blvd Deland, FL
• Qualified buyers by matching vehicles to their needs and price ranges, and cleared final sales prices with management, enhancing customer satisfaction
• Arranged financing for buyers, subject to lender approval, facilitating smooth transactions and improving customer experience
• Achieved sales quotas consistently, contributing to dealership revenue growth and strengthening market position
• Negotiated final sales prices with management approval, securing favorable terms for both customers and the dealership, leading to increased customer loyalty
• Prepared product training materials for sales teams and customers, enhancing product knowledge and improving sales effectiveness Sandcastle Homecare Jun 2018 - Jun 2019
SCHEDULING COORDINATOR 500 N. Maitland Ave. Suite 301 Maitland, FL
• Scheduled and confirmed patient appointments, ensuring high satisfaction and reducing no-show rates by utilizing Epic for efficient scheduling
• Managed communication channels and addressed queries promptly, enhancing patient experience through effective customer service
• Documented calls and appointments accurately, maintaining organized records for easy access and improving data entry efficiency
• Worked closely with medical staff to align scheduling needs, fostering a cooperative environment for optimal patient care through effective communication
AffiliateManager.com Nov 2012 - Jun 2018
EXECUTIVE ASSISTANT 101 S. Garland Ave.Orlando, FL
• Supported CEO, President, and Sr Director with project coordination and administrative tasks using MS Office Suite, enhancing communication efficiency
• Enhanced team productivity by maintaining organized and well-stocked supplies, contributing to smoother operations
• Managed logistics, catering, agendas, and travel for high-level meetings and events, ensuring seamless execution and participant satisfaction
• Filtered and directed incoming mail and correspondence to appropriate management team members, improving communication flow and response times
• Coordinated executive calendar by scheduling meetings with appropriate parties and confirming availability. EDUCATION
Santa Fe Community College Jan 2001
ASSOCIATES DEGREE
SKILLS
• Data Entry, Patient Data Security, EHR (Electronic Health Records) System Administrator, Health Information Systems, Commu- nication, 32 WPM, EMR, Customer Service, MS Office Suite knowledge, Epic LANGUAGES
• Spanish (Native)
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