Customer Service Data Entry
Resume:
Cyan Linehan
San Antonio tx ***17
*********@*****.***
EXPERIENCE
South texas behavioral medicine, 12050 vance jackson rd San Antonio tx 78230— receptionist
October 2023 - PRESENT
● Greeted patients warmly and directed them to the appropriate services.
● Managed phone calls, scheduling appointments, and patient inquiries efficiently.
● Maintained patient records and ensured confidentiality standards were met.
● Provided administrative support, including filing documents, scanning/copying documents and data entry tasks.
● Answered incoming calls, took messages, and transferred calls to appropriate department personnel.
● Scheduled and confirmed appointments.
● Maintained a near reception area by organizing materials and tidying up furniture.
● Updated and recorded silent information to maintain accounts.
● Processed payments and updated accounts to reflect balance charges.
● Prepared claims to be sent to insurance companies. Walmart, Location —cashier/customer service rep
May 2021 - October 2023
● greeted customers and answered any questions they had about the stores products and services
● Processed customer transactions efficiently using point of sale system
● Maintained accurate cash drawer and handled cash reconciliation daily
● Assisted customers in locating products and answered inquiries promptly
● Managed customer returns and exchanges in accordance to store policies
● Trained new cashiers and register operations and customer service standards.
● Operated cash register efficiently and accurately
● Performed other duties as assigned by management
● Stocked shelves with merchandise as needed
SKILLS
● Appointment
scheduling
● Patient record
management
● Data entry
● Confidentiality
compliance
● Active listening
● Cash handling
● Positive and
professional
● Helped customers find specific products
● Delivered high level of customer service using active listening and engagement skills
EDUCATION
Ogle School, san antonio tx— associate of applied science May 2021 - December 2022
Studied in cosmetology
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