Data Entry Customer Service

Carter Garcia

Bayonne, NJ *****

***.*********@*****.*** +1-646-***-****

Professional Summary

Detail-oriented and highly organized professional with 5+ years of customer service experience and a proven ability to handle high-volume data, maintain accurate records, and deliver exceptional client support. Skilled in data entry, CRM systems, inventory tracking, and conflict resolution. Adept at managing multiple priorities in fast-paced environments while ensuring accuracy and efficiency.

Core Competencies

• Data Entry & Record Management

• Customer Relationship Management (CRM)

• Microsoft Excel & Google Sheets

• Inventory Tracking & Reporting

• Problem-Solving & Conflict Resolution

• Email, Phone & In-Person Communication

• Scheduling & Appointment Coordination

• Team Leadership & Training

Professional Experience

Branch Manager

CarGroup Holdings LLC – Allentown, PA Jan 2024 – Present

• Accurately maintained customer records and appointment schedules using internal CRM systems.

• Managed high volumes of data entry for client transactions and vehicle purchases.

• Provided exceptional customer service via phone, email, text, and in-person interactions.

• Built strong client relationships, increasing referral business.

Inventory Manager

Blaze Smoke Shop – Titusville, FL Mar 2023 – Sep 2024

• Managed inventory tracking system, logging shipments, deliveries, and stock levels with precision.

• Analyzed supply data to forecast inventory needs and prevent shortages.

• Delivered product knowledge to customers, increasing satisfaction and driving repeat sales.

Manager

True Blue Mediterranean – Quakertown, PA Mar 2022 – Jul 2022

• Maintained daily records for sales, inventory, and cash counts.

• Provided consistent, high-quality customer service to ensure repeat patronage.

• Oversaw inventory management and ensured operational efficiency.

Lead Bartender & Managerial Roles

Multiple establishments, NJ & PA 2018 – 2022

• Oversaw data entry for sales reports, order logs, and event bookings.

• Trained and supervised staff to maintain service quality.

• Managed social media communications and client outreach.

Education

McCann School of Business & Technology – Allentown, PA

Currently pursuing: College program in IT Support

Certifications

• Google Analytics Certification

• Google Excel Spreadsheet Certification

• Valid Driver’s License

Technical Skills

Microsoft Office Suite Google Workspace POS Systems CRM Platforms Inventory Management Software

Contact this candidate