It Specialist (Network), Python, C#, Game Development, DevOps

Breck D Palmateer

Chester, VA 757-***-**** ***********@*****.***

Summary

Experienced IT specialist with extensive network engineering expertise. Configured and maintained network devices, deployed secure remote access solutions, and monitored over 400 devices to ensure robust connectivity. Successfully achieved above-target inspection scores through rigorous security audits and compliance with federal standards. CERTIFICATIONS, SKILLS & INTERESTS

• Networking Skills: Network Administration, Routing, Switching Protocols, Firewall Configuration, Cloud Networking Concepts, Network Troubleshooting, Network Monitoring Tools, Secure Networking Practices

• Security & Compliance: Information Security Compliance, NIST Frameworks, DISA STIGs, Security Audits & Assessments, Vulnerability Management, GRC (Governance, Risk, and Compliance)

• Professional & Technical Skills: Python Scripting, Policy and Procedure Documentation, Project Management, Data Analysis, Professional Communication, Problem Solving, Network+ Certification, Juniper and Cisco Trained, ForeScout Trained, Python and C#, Wireshark

WORK EXPERIENCE

US Army - Fort Gregg-Adams Network Division Aug 2020 - Present IT Specialist (Network) / Network Automation Security and Compliance Fort Gregg-Adams, VA Managed network services and infrastructure for a large military installation, ensuring both secure and compliant operations.

• Directed security compliance and vulnerability management efforts by performing detailed security audits and assessments on local network infrastructure, thereby enhancing the overall security posture.

• Utilized NIST and Cyber.mil Security Technical Implementation Guide (STIG) checklists to evaluate and ensure network device security compliance with federal and military standards.

• Conducted monthly vulnerability assessments with tools like Wireshark, detailed findings for leadership, and recommended corrective actions to mitigate risks and sustain compliance.

• Prepared the Network Division for the Command Cyber Readiness Inspection (CCRI), achieving a score of 84.49%—4% above target and 8% improvement from prior inspections.

• Modernized network infrastructure by replacing over 1600 network switches; configured new devices to meet stringent security, compliance, and secure networking practices.

• Developed Python scripts for automating configuration changes, fostering efficiency and ensuring consistent compliance across network devices.

• Earned the Civilian Excellence Award and medal for developing Python scripts that automated SSH-based configuration updates for over 25 bases during the CONUS-Army modernization project, reducing task duration by an estimated 70%.

• Enhanced network team productivity by implementing Python scripts that improved process automation by 20%, thereby streamlining routine configuration tasks.

• Provided critical support during Fort Dix’s NETMOD project by replacing over 800 network switches ahead of schedule, reinforcing secure network connectivity across external bases.

• Coordinated and led four teams during the Fort Gregg-Adams NETMOD project, successfully achieving a 100% replacement of over 1600 network switches.

• Ensured thorough documentation and consistent configuration practices by preparing the Network Division for the CCRI, ultimately exceeding security and compliance targets.

Apex Systems Dec 2019 - Aug 2020

Network Engineer Portsmouth, VA

Configured and maintained network devices, including routers, switches, VPNs, and WANX devices, to ensure continuous service availability and operational efficiency.

• Monitored over 400 network devices proactively, troubleshooting connectivity issues to minimize downtime.

• Managed complex multi-vendor networks with built-in redundancies and external connections, ensuring robust connectivity and adherence to security practices.

• Deployed and maintained critical network infrastructure components including Cisco, Juniper, and Brocade devices across various external sites such as NNSY, SUFF, and PTVA, supporting secure IT services for naval operations. Apex Systems Jul 2019 - Dec 2019

ACTR - IT Specialist Portsmouth, VA

Apex Systems provides staffing solutions and project management for IT and business operations.

• Enhanced productivity by streamlining processes and delivered outstanding client support, resulting in improved client satisfaction and operational efficiency

• Managed multiple projects across three different sites in the Hampton Roads Area, ensuring timely completion and successful implementation

• Patched networking cables from patch panels to switches and activated them, improving network reliability and connectivity

• Managed all assets, network-related issues, customer support, and projects for NIWC/SPAWAR at St. Juliens Creek Annex, Norfolk Naval Station, and Joint Expeditionary Base Little Creek-Fort Story, ensuring seamless operations and enhanced service delivery Apex Systems Aug 2018 - Aug 2019

Field Service Technician Portsmouth, VA

Apex Systems provides staffing solutions and project management for IT and business operations.

• Analyzed departmental documents for appropriate distribution and filing, improving document accessibility and organization

• Verified data integrity and accuracy, ensuring reliable information for decision-making processes

• Answered calls and emails at the company's help desk, assisting employees and customers with troubleshooting computer issues, which enhanced user satisfaction and reduced downtime

• Used diagnostic tools to identify hardware failures and replace components that were not functioning, restoring system functionality and minimizing disruptions

• Linked computers to the network and to peripheral equipment, including printers and scanners, facilitating seamless communication and operational efficiency

• Ensured network, system and data availability and integrity through preventative maintenance and upgrades.

• Managed the installation and integration of systems fixes, updates, and enhancements, improving system reliability and user experience Apex Systems Jul 2018 - Aug 2018

Help Desk Technician Norfolk, VA

Apex Systems provides staffing solutions and project management for IT and business operations.

• Designed and implemented global L1 help desk functions using resources across disparate physical locations.

• Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.

• Provided excellent customer service through communication and interpersonal skills.

• Developed efficient and effective customer service solutions to diverse and complex business problems.

• Managed accounts, network rights, and access to systems and equipment.

• Exercised creativity and flexibility to respond quickly and positively to shifting demands, tight deadlines and simultaneously handling multiple detailed tasks.

• Maintained composure and efficiency in the high-pressure IT environment. Resolved hardware/software interface and interoperability problems.

Geek Squad Sep 2017 - Oct 2018

Advanced Repair Agent Chesapeake, VA

Geek Squad is a subsidiary of Best Buy offering repair and support services for a variety of tech devices.

• Troubleshot and resolved hardware and software issues for clients.

• Provided technical support via on-site, phone, or email channels.

• Improved company revenue by 15% through effective client engagement strategies. EDUCATION

Tidewater Community College Dec 2017

Associate's degree, Business Administration

CERTIFICATION

• CompTIA Security+

• Microsoft Office Specialist

• DISA ACAS Administrator

• DISA HBSS Administrator

• CompTIA Network+

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