Customer Service Team Leader

LISA CANNON

Las Vegas, NV ***** 702-***-**** ****************@*******.***

Summary

Enthusiastic professional Dancer from Australia, proudly offering over 23 years' experience performing in major International production shows.

Offering exceptional communication skills and the ability to remain composed and calm in stressful situations. Hardworking and reliable with strong ability in being a fast learner & wanting to strive for more. Highly organized, proactive and punctual with team-oriented mentality. Skills

Excellent communication skills /Customer service

Well organized

Extreme attention to detail

Multitasking

Critical thinking

Fast learner

Team worker & able to work unsupervised

Reliable & punctual

Always wanting to learn more

Team leader

Analytical

Basic computer skills

Cash handling

12/1997 to Current

Las Vegas, NV

09/2016 to 11/2020

Las Vegas, NV

Experience

Professional Dancer / Model

Self

Identified current dance trends and innovations to stay updated and learn new moves. Maintained a clean & well organized work space, as sometimes the dressing room is shared with other performers in other shows.

Built and cultivated lasting professional relationships with other dancers, choreographers and performers by attending social events and maintaining communication. Created and choreographed dance moves and routines for self, partners and ensembles. Meet & Greet with the audience after a show for photo ops. Learned choreography quickly and adapted to changes in choreography seamlessly by maintaining physical and mental flexibility.

Excellent understudy performer & on-call swing performer. Supervised classes and choreographed fun and exciting dance routines to encourage participants to move and exercise.

Rehearsed performance numbers when needed.

Punctual.

Learnt to take constructive criticism.

Punctual & turn up to all rehearsals when needed.

Featured in International Magazines & won runner up in Maxim Australia 2018. Worked closely with choreographers to perfect performance of dance moves. Performed in many productions Internationally

Pool Cocktail Server

Stratosphere Casino

Suggested cocktail choices based on customer preference, daily specials and inventory availability. Checked identification prior to serving.

Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations. Communicated with patrons to offer friendly service and determine needs. Took drink & food orders from tables and bar area. Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales. Maintained accurate cash handling practices while efficiently serving customers. Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow. Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

05/2018 to 01/2019

Las Vegas, NV

06/2016 to 07/2018

Las Vegas, NV

07/2009 to 02/2018

Las Vegas, NV

Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Maintained tidiness and organization throughout bar area. Calculated charges, issued table checks and collected payments from customers or charge to their room. Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.

Created rapport with new and returning patrons to foster guest satisfaction. Makeup Artist

Mac Cosmetics

Sold products and services to maintain daily sales goals for the store. Applied makeup to clientele to cover imperfections and create new looks. Offered complementary makeup consultations to individuals to promote key product lines. Applied makeup to achieve desired day-to-day and special event looks. Checked the workspace regularly so that the area was kept safe and free of debris, makeup spills & makeup brushes always cleaned & sanitized.

I was an on-call Freelance Makeup Artist & was called apon when a shift needed urgent replacement. Front Desk Receptionist

Pole Fitness Studio

Answered phones, responded to customer inquiries and transferred calls to appropriate staff members. Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process. Open & closed the studio to maintain everything was in order to operate. Cleaned the studio daily, towels & filled all cleaning bottles so students had access to wipe their area also clean after use or during class.

Made bookings with patrons who wanted to join up with a membership, private class or group parties. Maintained all exercise equipment was stored away & cleaned. Operated cash register, collected payments and provided accurate change. Professional Dance Instructor

Pole Fitness studio

Delivered individual instruction to students.

Developed lesson plans to teach course materials according to schedule. Able to breakdown the dance routine slowly & good eye for detail to notice if any students may need extra help understanding the routine

Encourage students to push their fitness level to thr maximum, while maintain safety guidelines to the body Taught routines I choreographed myself in Ballet, Pole, Tap, Burlesque, Hip Hop, Jazz & Stretch Conducted class so students had a month to work on each new dance routine that given. 12/1997

Sydney, Australia

07/2005

Sydney, Australia

Education and Training

High School Diploma

John Paul II

Certificate of Make-up Artistry: Make-Up

Napoleon Makeup Academy

Accomplishments

World Traveler, well cultured.

Star Student Award-Napolean Perdis Makeup Academy, Australia. Danced in high profile venues such as: Moulin Rouge, Paris France (2004) Guns N Roses Tour, Las Vegas

(2012), Jubilee, Las Vegas (2016), Katy Perry Impersonator & Magician Assistant Choreographed for AUDI, Detroit Auto Show (2013)

Became a US Citizen (2020)

Activities/Hobbies

Love for fitness &the outdoors (dancing, surfing, wakesurfing, snowboarding, golf & pilates). Jigsaw puzzles to create stress relief & problem solving Music

Live entertainment

Travel

Animals

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