Customer Service, Human Resources, Basic Accounting, Admin Management
Resume:
Plan and manage domestic and international tours, including
creating customized itineraries and coordinating all bookings. Communicate with suppliers to ensure smooth operations, provide clients with travel information and support, handle inquiries, and maintain high customer satisfaction. Manage payables, keep accurate records, and stay updated on travel regulations and visa requirements.
Tour Executive 2024 up to present
DESERT VISION TOURISM, Dubai UAE
Oversee store operations to ensure safety, efficiency, and customer satisfaction. Develop strategies to grow the customer base and market share, manage staff performance, handle customer issues, and maintain inventory control. Coordinate with suppliers, process orders, manage payables, and maintain online selling platforms.
Shop In Charge 2020-2024
OURGANICS BIO MARKET
Manage end-to-end HR functions, including employee relations, compensation, benefits, training, and compliance. Serve as liaison between management and staff, handle staffing issues, and recommend organizational improvements. Oversee administrative tasks such as business renewals, travel arrangements, data consolidation, and executive support. HR/Admin Head 2017-2019
IMMENSE PURPOSE HOLDINGS INC
Work Experience
About Me
References
Available Upon request
Bachelor’s degree holder with diverse professional experience in office management, human resources, administration, basic accounting, and customer service. Dependable, detail- oriented, and skilled in managing multiple priorities. Committed to providing executive support, leading teams, and contributing to the success of a growth-oriented, employee- focused organization.
SHEILA MAY
SARMIENTO
Umm Al Quwain, United Arab Emirates
**********@*****.***
Bachelor of Arts in Theology
ORO BIBLE COLLEGE
2000-2006
Administrative Management & Staff
Supervision
Conflict Resolution & Decision Making
Verbal and Written Communication
Customer Service & Client Relations
Documentation, Reporting & Record
Keeping
Supply Chain & Inventory Management
Recruitment, Hiring & Human Resources
Oversight
Team Leadership & Assignment
Delegation
Multitasking & Organizational Skills
Basic Accounting & MS Office
Proficiency
English
Filipino - Tagalog
Education
Skills
Language
Contact
HR Supervisor 2016-2017
JOSEPHEANS PROFICIENCY SERVICES INC
HR Officer 2013-2014
CAGAYAN 168 CORPORATION
Filipino - Cebuano
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