Customer Service North Carolina

FRANCES WILLIAMS

*** ***** ***** ****** *** *-A KINSTON NORTH CAROLINA 28501 252-***-**** *************@*****.*** CAREER OBJECTIVE

Seeking a challenging in this field with hard work, perseverance and dedication. I want to use my skills and knowledge for organizational and personal growth. I am seeking a company where I can use my education and experience to help the company. Meet and surpass its goals.

WORK EXPERIENCE

CUSTOMER SERVICE

SHIPMAN FAMILY CARE CENTER

July, 2021 — Present

Help my client with everyday mobilities such as cooking, light cleaning, running errands, helping with personal hygiene, washing laundry dishes, plan appointments, and doctor visits.

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CASHIER/CUSTOMER SERVICE

HENDERSON ONLINE FOOD CENTER

September, 2013 — April, 2021

• process customer orders from the internet, contacting customer if there a problem with their orders.Customer Satisfaction RECEPTIONIST

WILLIAM'S CAR CLEANING

April, 2003 — November, 2009

• Typing, answering phones, keep records of cars been clean. Promoting special for car detailings. CUSTOMER CARE SPECIALIST

WALGREEN'S

June, 2021 — September, 2020

Inbound and outbounds calls to customer to have all their prescriptions refill at one time for pickups. Also changes customer address if needed.

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RECEPTIONIST (VOLUNTEER WORKER)

(MINI) POLICE DEPARTMENT FOR HOUSING

AUTHORITY

January, 1998 — January, 1999

• Greet visitors filing, answering phone, taking messages, using IBM Computer, printer, and fax machine. CUSTOMER SERVICE

BEECH'S REAL ESTATE (VOLUNTEER WORKER)

January, 1996 — August, 1997

• Greeting visitors, answer phone, filing, collected rent and mortgage payments. SKILLS

COMMUNICATION, LEADERSHIP, PROBLEM

SOLVING,SKILLS MANAGEMENT

• TEAMWORK, COLLABORATION,STRONG WORK

ETHIC,

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EDUCATION

AWARDS

VOLUNTEER EXPERIENCE

KINSTON HIGH SCHOOL

High School Diploma

Grade Average: 3.59

June, 1980

LENOIR COMMUNITY COLLEGE

SECRETARY SKILLS 1&2

January, 1999

ULTIMATE MEDICAL ACADEMY

MEDICAL BILLING CODING

Grade Average: 4.0

January, 2021

DEAN LIST

Award Description #1

Award #1 Years Recieved

HONOR ROLL

Award Description #2

Award #2 Years Recieved

(MINI) POLICE DEPARTMENT

CUSTOMER SERVICE

BOYS AND GIRLS CLUB

AFTER SCHOOL HOMEWORK FOR STUDENTS

INTERESTS

• HELPING PEOPLES

• DRAWING

• COOKING

• SEWING

• PAINTING

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