Bartender

ADAM LEBERT

**********@*****.*** 413-***-**** Shaftsbury, VT 05262

Summary

Customer-focused professional dedicated to delivering exceptional service and enhancing customer satisfaction. Proven ability to address concerns effectively through strong interpersonal skills. Organized and motivated, with expertise in time management and multitasking. Committed to contributing to company growth while gaining valuable experience in diverse environments.

Skills

• Customer relationship management

• Service-oriented mindset

• Alcohol safety compliance

• Hospitality and accommodation

• Outgoing demeanor

Experience

Bartender VFW Manchester - Manchester, VT 11/2023 - 02/2025

• Building a clientele.

• Managed cash drawer at the end of each shift ensuring accuracy of funds received.

• Organized storeroom inventory of supplies such as cups, napkins, straws.

• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

• Stocked ice bins and coolers as needed throughout shift.

• Greeted customers and provided excellent customer service.

• Ensured proper sanitation of bar area, glassware, utensils, and equipment. Bartender Wilburton Inn & Restaurant - Manchester, VT 03/2021 - 11/2023

• Coordinated scheduling for bar staff, managing vacation and sick day requests.

• Resolved customer complaints professionally, ensuring adherence to company policies.

• Trained new bartenders on drink mixing techniques and pouring standards.

• Conducted inventory checks of all beverage ingredients and cocktail components.

• Developed innovative cocktail recipes to enhance menu offerings.

• Planned and executed special events, including weddings and local gatherings. Bartender Kevins - North Bennington, VT 03/2018 - 02/2021

• Tracked customer orders and communicated them promptly to kitchen staff.

• Greeted regular visitors, providing personalized service and promoting new offers.

• Maintained cleanliness by promptly cleaning spills and safely disposing of sharp items.

• Organized stock room supplies for efficient retrieval and timely replenishment.

• Arranged bottles and glasses behind bar for visually appealing displays.

• Adapted to flexible hours to meet operational needs. Bartender Carmody's Restaurant - Bennington, VT 01/2010 - 01/2012

• Organized inventory of supplies, including cups, napkins, and straws for efficiency.

• Trained new bartenders on drink preparation and upselling techniques to enhance service quality.

• Resolved customer complaints professionally, ensuring satisfaction and retention.

• Prepared alcoholic and non-alcoholic beverages according to established recipe standards.

• Fostered strong working relationships with colleagues through effective communication. Education and Training

Mount Anthony High School Bennington, VT 06/1991 High School Diploma

Massachusetts College of Liberal Arts North Adams, MA Some College (No Degree): English Communications

CCV Bennington

Some College (No Degree): Business Ethics/ Political Science

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