Registered Nurse
Resume:
Deborah Siddons
Clear Triage and Physician Specific
North Chesterfield, Virginia, United States
********@***.***
WORK EXPERIENCE
June 2024-Current
Remote Pediatric Triage RN
Pedi Call Care
Whitesboro, Texas, United States
Whitesboro, TX
● Telephonic triage of pediatric patients
● Provided home care advice per Schmitt-Thompson Clear Triage and Physician Specific Protocols when appropriate
● Directed patients to the next level of care (Urgent Care, ER, next day appointments, etc.) when appropriate
● Consulted with on call providers when appropriate
● Utilized Microsoft Teams to communiucate with co-workers
● Utilized On Call Hub platform to monitor and manage call queue April 2014-September 2023
Remote Triage Nurse
Sequence Health
Birmingham, Alabama, United States
● Telephonic triage of a variety of patients (adult, pediatric, OB/GYN, AMBU pain control pump, endocrinology, neurology, etc.)
● Provided home care advice per protocols when appropriate
● Consulted with on call providers when appropriate
● Directed patient to next level of care (Urgent Care, ER, L&D, same day/next day office appointment)
● Scheduled patients for office appointments, ultra sound, office procedures, mammograms, etc.
● Conference with providers and/or patients regarding symptoms and care needs
● Utilized client specific protocols, standing orders, and practice guides
● Submitted electronic and telephoned prescriptions as needed February 2013-April 2013
Work From Home Telephone Triage Nurse
PhoneRN Services
Jacksonville, Florida, United States
● Telephonic triage of pediatric and adult cases
● Educated patients and families on appropriate care of condition
● Referred patients to other appropriate levels of care when needed
● Conference with physicians and nurse practitioners regarding patient conditions and care
● Utilized standing orders to phone-in prescriptions when needed Disease Management Nurse and Senior Clinical Training April 2005-May 2009
Telephonic Disease Care Management Nurse
Wellpoint (Anthem Healthcare)
Indianapolis, Indiana, United States
●Telephonic disease management
●Placed outbound calls to patients and received inbound calls from, patients
●Educated patients and families on co-morbid conditions - diabetes, heart disease, asthma, COPD
●Motivational Interviewing skills coach
●Co-authored Facilitator's Guide for Motivational Interviewing Coaches
●Assisted in developing web-based Health Behavior Change courses for staff nationwide
●Team leader (managed daily work flow for team of 8-10 nurses) - Peer Coach
EDUCATION
-Current
Associate
Johnston-Willis Hospital School of Nursing
Richmond, Virginia, United States
Johnston-Willis Hospital School of Nursing
Associate Nursing
Richmond, VA
• Nursing
2012-2013
Bachelor's
Grand Canyon University
Phoenix, Arizona, United States
Grand Canyon University
Bachelor's Nursing
Phoenix, AZ
02/2012 to 03/2013
• Nursing
SKILLS
Pediatrics Home Care Urgent Care Microsoft Product Family Triage Nursing Endocrinology Neurology Pumps Disease Prevention and Control Telephone Triage Nursing Coaching COPD (Chronic Obstructive Pulmonary Disease) Diabetes Disease Interviewing Skills Cerner Medical Record System Microsoft Word Microsoft Outlook Patient Education Registered Nurse (RN) Telephone Skills Patient Assessment Quality of Care Consulting On Call Call Monitoring Work From Home Patient Care Clinical Training Clinical Nursing Web Programming Team Lead/Manager Pediatric Nursing
CERTIFICATIONS
Registered Nurse (Compact States)
Certified Health Behavior Change Facilitator
Trained in motivational interviewing skills and strategies as well as instructing others to use those skills. LANGUAGES
English - Fluent
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