Customer Service High School

MEGHAN SANTOS

209-***-**** **************@*****.*** Stockton, CA

EDUCATION Certificate of Completion, MC3 Apprenticeship Readiness Training Program May 2025 San Joaquin Building Trades Council, Stockton, CA

High School Diploma May 2019

One.Discover, Stockton, CA

RELEVANT SKILLS/CERTIFICATIONS

● OSHA 10

● American Red Cross

First Aid/CPR/AED

● Class C Driver's License

● Certified Operator Card

(Forklift)

● Crystalline Silica for

Construction Employees

Certification

● Fall Protection for

Construction

Certification

● Stairways and Ladder

Safety Certification

● Lockout Tagout

Certification

● Hand and Power Tool

Safety Certification

● Trenching and

Excavation Awareness

Certification

● Confined Spaces Safety

Certification

● Construction Site Safety

● Blueprints and

Specifications

● Hand/Power Tools

● Basic Electrical

● Basic Plumbing

● Wiring

● Conduit Bending

● Customer service

● Package handling

● Strong communication

skills

● Problem-Solver

● Ability to work well in a

team

RELEVANT WORK EXPERIENCE Package Handler February 2024 to July 2024

Worldwide Flight Services, Stockton, CA

● Loaded and unloaded cargo from pallets and containers

● Checked freight for proper piece count, weight and dimensions

● Coordinated the sorting, scanning, and the movement of packages and containers Cashier July 2024 to December 2024

Snyder Quick Stop, Snyder, Oklahoma

● Provided exceptional customer service by promptly addressing inquiries

● Implemented strategies to improve the overall customer experience

● Resolved customer complaints in a professional manner

● Assisted customers with product selection based on their needs and preferences Personal Care Assistant July 2024 to December 2024 ElaraCaring, Snyder, Oklahoma

● Provided skilled home health care, including assisting residents with daily activities

● Administered medications

● Observed and reported changes in patient’s health status

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