Customer Service Quality Control
Resume:
Rachel Martin, BS
********@*****.***
Summary
Hardworking, professional with positive mental attitude and 3-5 years of experience in all industries and roles listed, including retail sales, customer service and clerical. With experience in warehousing and quality control picking, packing and shipping products, security, food distribution and experience in commercial, residential and roadways maintenance construction and material removal. Certified in every field. Experience
Primavera Works, Tucson, AZ 03/2023 – 09/2024
DISPATCH LABORER, NCCER
Loading and unloading trailers, landscaping, brush removal. Effective communication skills, active listener and efficient a problem solving.
Necso Resource, Tucson, AZ 05/2024 – 08/2024
INPROCESS INSPECTOR
Warehouse, assembly line and inspecting products. Packing. Production, Quality control, inspecting medical devices parts for Imperfections, bubbling and warping. Warehouse operations including picking orders, put-a-away goods, pack boxes for shipment, use of pallet jacks, and wrapping pallets for shipment.
Higher Quest Direct 01/2021 – 01/2023
LABORER, CERTIFIED FLAGGER
Traffic control, site cleanup, tree pollination, operated power tools, leaf blowers, hedges trimmers. Loaded and unloaded trucks.
Hickman’s Family Farm, Tonopah, AZ USDA#:2015 2017 – 2019
POST PROCESSING SANITATION
Dissembling, cleaning and reassembling egg processing equipment to USAD Standards.
Trojan Construction Company, Mesa, AZ 2015 – 2017
CONSTRUCTION LABOR
Residential and commercial construction site cleanup.
North Phoenix Baptist Preschool 2001 – 2002
TEACHERS AIDE
Assisted Lead Teacher with 2 yrs. old class. Potty-trained, read stories, nap time, recess, arts and crafts Strong work ethic, dependable, team player.
Humanities and Sciences Academy 2019 – 2002
ADMINISTRATIVE ASSISTANT/REGISTRA
Helped students register for classes, shot records, answered phones, copier, printer, fax, data entry, and proficiency with MS Office Suite-Excel, Word and PowerPoint.
Baby’s R US, Chandler, AZ 1998
CUSTOMER SERVICE, CASHEIR
Operating cash registers and processing payments-cash and credit cards. Dissembling and reassembling sales floor, processing payments, stocking and restocking items and products.
Ross Dress for Less, Chandler, AZ 1997
CUSTOMER SERVICE, CASHIER
Operating cash registers and processing sales and payments via cash, debit and credit card transactions. Carried or utilized hand carts to help customers to vehicles with purchases.
ZCMI Department Stores, Pocatello, ID 1996
SALES ASSOCIATE
Sales, registers, seasonal inventory consisting of stocking, scanning items received by warehouse, product placement and inventory analysis. Excellent customer service and satisfaction.
Education
University of Arizona Bachelors of Science, MCB
BACHELORS OF SCIENCE MINOR IN AMERICAN LITERATURE
Molecular and Cellular Biology Completed
Phoenix Community College, Phoenix, AZ Associated of Science, AS
ASSOCIATES OF SCIENCE HONORS COLLEGE
General Studies Completed
International Commerce Institute, Phoenix, AZ High School Diploma, HS
HIGH SCHOOL DIPLOMA General Studies, GED, 1996
Graduated Completed
Certifications
Peer Recovery Supports Specialist 2025
JUST 1 US
07/03/2025
National Center for Construction Education and Research 2024
WORK FORCE DEVELOPMENT
04/16/2024
28565319
Flagger Certification 2026
AMERICAN TRAFFIC SAFETY SERVICES ASSOCIATION
04/02/2022 – 04/02/2026
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