Customer Service Client Services
Resume:
ASHLEY M. JACKSON
PROFILE
Skilled customer service professional with over 10 years of successful client services, (8 years) of management and leadership experience. Successfully works as part of a team and alone to reach personal and business goals. Detail-oriented and self-motivated to help the team deliver goals on-time and meet the demands in a fast-paced environment. Worked collaboratively with a diverse team to develop and implement new company-wide initiatives.
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Houston TX 77089
KEY SKILLS
WORK EXPERIENCE
World-Class Customer Service
Scheduling
Computer Savvy
Poised under pressure
Staff training & coaching
Recruiting & hiring talent
Quality assurance
Troubleshooting/ Problem Solving
Complaint Handling
Management Experience
Relationship Building
Communication
Administrative Skills
Warehouse Associate
WebstaurantStore Baytown, TX
June 2022 – June 2025
Order Picker, Biller, Clerk, Packer, Transfers, Shipping & Receiving
Security Supervisor/ Security Coordinator
GardaWorld Secure Solutions Pasadena, TX
August 2019 – June 2022
Scale House Operator, Clerk, Logistics, Patrol Officer, Emergency Response Team
Fleet Safety Dispatcher
Market Transport, LLC La Porte, TX
April 2018 – August 2019
Dispatch, Payroll, Billing, Logistics
MISSION STATEMENT
Strive to exceed customer/employer expectations by delivering second-to-none service. Maintain customer centricity in all initiatives and interactions, always putting the customer first.
COMPUTER SKILLS
Word, Excel, PowerPoint, Outlook, Google, Lenel, SAP, SPS, EVA, IDS
Level 2 Security License
EDUCATION
CLEAR CREEK HIGH SCHOOL – LEAGUE CITY, TX
GPA: 3.9
JUNE 2015
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